Adams Auto Service

  • 4.6 of 5 stars
8 reviews

15115 Lebanon Rd, Old Hickory, TN 37138, us

(615) 754-4241

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Loaners
No
Notes
 
They are always honest
4.5/5
They are competent
4.8/5
Their repair price is reasonable
4.3/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
4.9/5
They take the time to explain the problems and necessary repairs
4.3/5
They treat male and female customers in the same manner
4.9/5
They are always honest
4.5/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.6/5
The shop is located in a safe neighborhood
4.6/5
The hours of operation are convenient for customers
4.8/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Nov 06, 2011
Jul 08, 1997
Ron Adams offers a very professional, yet kind and friendly service. They(he has great help) always go out of their way to explain not only what is wrong, but how they speculate it happend, whenit should be ready, and how much (to the penny) it will cost. I cannot praise anyone as highly. There are on Lebanon Rd just east of the Wilson county line. Not conveinent, but worth the effort. I think there number is 615/754-4241.(They recently moved to a larger facility)
Sep 24, 2001
Ron is always dependable and fair.
Aug 13, 2005
I have taken my vechile in with not a clue what was causing the problem and Ron has been honest in fixing the problem without fixing other things that are not needed. The repair costs are reasonable without price gouging.
Sep 14, 2005
On the plus side, they usually don't make you wait and try to accomodate all our varying schedules, etc. Their shop appears to be tidy and organized, and Ron seems to almost always have some part in whatever is going on with each car, even if he doesn't do the fix personally. On the not-so-plus side, they post notification that they charge "shop rates," and that they do! They charged me $5 for labor to replace an interior light bulb (about 2 mins. work....I watched him). Even if you are a frequent customer, ya never get "somethin' for nuttin'!" They usually don't do "more" than they need to, like do a quick fluid/belt check, etc. if you are there for some other work. Also, seems they really don't like foreign cars that much, but they do work on them and appear to be knowledgeable enough to do so.
Mar 26, 2006
Best shop I have found in last two decades.
Dec 04, 2007
It's basically a family-owned shop and I have never encountered more honest and competent service in over 50 years and 5 states.
May 03, 2009
We have been taking our cars to Ron for 15 years. He is totally honest, fair, and timely. I would not trust our cars to anyone else. Now that our children are married, they continue to take their cars to Ron. I would highly recommend Ron anyone. You will be pleased!

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