R T Clapp Co of Oak Ridge

  • 4.7 of 5 stars
5 reviews

1025 Oak Ridge Tpke, Oak Ridge, TN 37830, us

(865) 482-2428

Email: 

Website URL: 

Is this YOUR shop? Claim it and stay up to date!

Javascript is required to view this map.

Add a review

Log in or Sign up to add a review

Hours
 
Specialties
Has ASE certified mechanics
Happily gives binding estimates
Guarantees all work for at least 1 month or 1000 miles
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.8/5
Their repair price is reasonable
4.4/5
They complete the work in a timely manner
4.4/5
They respond well when they screw something up
4.3/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
4.7/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.8/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.2/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.8/5
Sep 14, 2001
The R.T. Clapp shop was recommended to me by a co-worker when I came to Oak Ridge 5 years ago. Since then, the staff at R.T. Clapp has NEVER done me wrong! I trust them enough to send my wife down there all by herself with a car problem, because I know that they won't steer (har!) her wrong.
Nov 06, 2011
Mar 02, 2010
These guys take the time to explain what they found or didn't find. There may be other places that can replace a part as good as these guys, but if there is any diagnosing or troubleshooting to be done, I take it to the these guys, and they have always done a good job.
Mar 10, 2007
Nice folks; certified mechanics; not shy about referring me to other shops if needed; worked on Ford, Dodge, Honda, Toyota, and Geo/Suzuke for me over the past 30 years; give rides to work; only screwed up one thing, fessed up, repaired the damage, and as compensation for the extra time they kept the car, they replaced a burned valve for me gratis that they didn't have to replace. A couple of times they've taken a bit longer to finish the job than I'd have liked, but over 30 years, that's not bad. I've used them to evaluate every used car I've bought in the past 25 years, and had them evaluate used cars for friends; their evaluations have proven useful and an excellent assessment of risk. They employ both men and women, and do not talk down to women (at least they've never talked down to me). Seems to be family owned; some people on the staff have been there 15-20 years, maybe more (I'm old enough to have CRS).
May 09, 2007
This is a family owned business. They've been in business for as long as I can remember. Probably 40 years or longer. I've taken a number of cars to them with various problems regarding mechanical or electrical. On each occasion, they have contacted me within an hour to let me know what the problem is and that my car would be ready for pick up in about another hour. I would take my car to these great folks before even considering going anywhere else.

Get the Car Talk Newsletter



Add a shop

Know a great mechanic? Tell the world!

Get started

Geocoding courtesy of USC Spatial Sciences Institute