Sha Automotive

  • 4.8 of 5 stars
9 reviews

3022 Alcoa Hwy, #B, Knoxville, TN 37920, us

(865) 609-1700

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Loaners
No
Notes
 
They are always honest
4.6/5
They are competent
4.9/5
Their repair price is reasonable
4.6/5
They complete the work in a timely manner
4.7/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.9/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.6/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.9/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Nov 21, 2000
I have known Brian and Tony for about a year now, and they have done work on my run-around-town Geo as well as my garaged Camaro. I never have any doubt that Brian and Tony (the ASE techs) will complete the job in a timely manner and will charge a fair rate. Tom (not a mechanic) will gladly call to advise you of the cost and when your vehicle will be ready. These guys specialize in Hondas, Acuras and most Japanese Imports. I highly recommend them and I bet you won't regret taking your car to SHA Automotive!
Jul 04, 2009
I've worked with the one of the guys who owns this shop for nearly fifteen years, and the other for about eight. I think enough of their work to have followed them to their own business. One plus is that they ALWAYS use genuine OEM parts for repairs and maintenance.
Jun 26, 2002
They took the initiative to perform a low-cost repair instead of replacing the part outright. These folks know their stuff.
May 26, 2005
Glad I found this site! I tell every Honda person I know to go to the guys at SHA. Tony has worked on my cars for years, and now on my daughter's car. When it was time to buy the Civic, he not only checked it over before I signed on the dotted line, he also showed me some important things to look for when buying a used car. Folks reading this should know they have a zillion yrs experience between them. Long story short - they know their business. As a female, I especially appreciate the integrity they have consistently shown from day 1. 5 STARS!! Female - Knoxville, TN
Jul 09, 2006
Very helpful. Reasonable rates......half the price of dealer and at least 1/3 price of competitors.
Nov 07, 2011
Jul 21, 2008
Very honest, tell you what is wrong and why, work with you on what is really needed. Kept our old Isuzu running over 120K miles.
Jul 15, 2010
  • N/A
I wouldn't let any other mechanics touch my care in Knoxville as long as Tony and Brian are around.
Jul 08, 2011
Brian, one of the owners, took a good look at my car, which needed a B12 service (a glorified oil change or a vitamin shot), assured me that everything was fine, reset the idiot/reminder button and sent me on my way. He was kind, helpful and won't take any money for the time he gave me. It was important to him that we enjoyed our vacation and didn't worry about the car.

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