Lee's Specialtee LLC

  • 4.9 of 5 stars
3 reviews

322 Tillery Rd, Knoxville, TN 37912, us

(865) 689-7143

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Hours
 
Specialties
Has ASE certified mechanics
Guarantees all work for at least 1 month or 1000 miles
Offers loaner cars
Reminds you when routine maintenance is needed
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.7/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.7/5
The hours of operation are convenient for customers
3.7/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.5/5
Jul 29, 2006
Incomparable service on Honda hybrids, Insight especially. Very honest. Prompt, complete service. We highly recommend them.
Nov 18, 2010
Mark Lee has been my mechanic since 1997. I keep buying Honda cars so that I can continue to go to such a reliable, honest mechanic.
Jul 20, 2007
Ok, #1 - as far as responding when when they screw up? THEY DON'T SCREW UP!!! Mark Lee and his guys do an awesome job on my car - it has 200,500 miles on it and you would never ever be able to tell. THESE GUYS ARE AWESOME!!!! They are Honda/Acura specialists. OH! I did have some routine maintenance done and Mark told me that there was xyz that was part of an emissions extension warranty and that was also part of the routine maintenance and he could do it but it would be charged, but IF I TOOK IT TO THE DEALER THEY WOULD DO IT FOR *FREE*. So... Mark saved me a few hundred dollars off of my routine maintenance by being so honest - he lost money at that time because of his honesty but he has my business for the rest of my LIFE, because of his honesty. You need not be afraid to take your Honda/Acura to him. He will do you right.

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