Buckner's Auto Svc Center

  • 4.7 of 5 stars
17 reviews

2911 Sutherland Ave, Knoxville, TN 37919, us

(865) 546-3908

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Hours
 
Specialties
Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Loaners
No
Notes
 
They are always honest
4.8/5
They are competent
4.8/5
Their repair price is reasonable
4.7/5
They complete the work in a timely manner
4.7/5
They respond well when they screw something up
4.6/5
They take the time to explain the problems and necessary repairs
4.6/5
They treat male and female customers in the same manner
4.6/5
They are always honest
4.8/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.7/5
The shop is located in a safe neighborhood
4.1/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.4/5
Nov 06, 2011
Nov 06, 2011
Mar 21, 1999
They take great care of the customer & their cars. They are always willing to help you. They even take you to work. They are always cheerful and nice at any hour of the day. They work long hard hours to get the work done and done right. I would not go any place else. What they can't fix they send out to be fixed for you. Or if they don't do the type of work they tell you were to go. They are just great.
Nov 06, 2011
Mar 30, 2001
Buckner's has been my families Mechanics for years, they have worked on every car my family has owned. They are always freindly, take time to answer your questions and show you what the problem is. They are fair in their pricing and look for the best price on parts. They explain any options you have open to you for a repair and they are dilligent about completing it on time.
Jan 02, 2003
Buckner's estimates are always fair and within 5% of the final cost. They will call if they find a problem that they didn't give you an estimate for (not just fix it without asking and surprise you with an extra charge). Once, I had to go back because brakes they had fixed weren't quite right; they spent a half hour correcting the problem at no extra charge. Honest, capable, less expensive than the dealer.
Jan 23, 2004
Best mechanics in Knoxville...hands down.
Jan 22, 2004
Buckner's has been fantastic for my family. My husband and I both have old clunkers, and they've been very helpful with fixing what needs to be fixed for safety and leaving the fancy stuff to fall off--just what we want them to do. Also, they're incredibly helpful: Once my husband's car wouldn't start at home, and we had it towed to Buckner's. Once there, it started over and over again. They kept it a couple of days, ran some tests, tried to start it regularly, and when they found no problem, they sent it hom with no charge. I'd recommend them to anyone.
Apr 08, 2005
They fixed my car so fast and did wonderful work on it!
Aug 11, 2005
These guys are a car owner's dream come true. They're honest, competent and friendly. They remember you, your car and your repair history. They never replace what can be fixed, and they never order new parts when used parts will do. They don't offer loaners (this is a little shop, not a "corporate entity", but they go out of their way to make it possible for you to get your car in for repairs and get to work. I don't know what their guarantee is, because on the rare times when a repair didn't work or last, they simply fixed it for free - no questions asked.

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