Auto Technicians

  • 4.6 of 5 stars
18 reviews

523 N Gay St, Knoxville, TN 37917, us

(865) 522-8972

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
4.8/5
They are competent
4.9/5
Their repair price is reasonable
4.9/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
4.7/5
They take the time to explain the problems and necessary repairs
4.7/5
They treat male and female customers in the same manner
4.7/5
They are always honest
4.8/5
I would use this mechanic again
3.7/5
I would recommend this mechanic to others
3.7/5
They fix the problem the first time
4.9/5
The shop is located in a safe neighborhood
3.3/5
The hours of operation are convenient for customers
4.1/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.9/5
Nov 06, 2011
Jul 28, 2003
Well, I guess the Mechan-x files do actually work. 5 months ago, I screwed up and left my wipers on when I turned off the car and didn't notice it the next day when they were frozen to the windshield (by the snow that had just fallen - we get some from time to time) and decided to burn out not only the motor but the board controlling the wipers. They fixed them up at a very reasonable price and sent me on my way (even though I had Wisconsin plates). Well, this week (having relocated permanently to Knoxville), I left my wipers on the intermittent setting overnight and went to turn them off the next morning and the off position turned them on low, so I couldn't even turn them off! I drove it back to the shop (on a bright morning with the wipers on) and had them look at it. They took the time to look up my repair records and since they installed a defective board, that they would replace it without charge (5 months later!) including the labor. They ate the labor charges because they didn't think I should pay for a defective part that they couldn't even control. Paul and Judy have been very as nice as everyone else in the Mechan-x files has been reporting. I would not hesitate to recommend them to anyone looking for a competant and honest mechanic.
Oct 16, 2003
Paul and Judy rock! I'm a broke-ass college student with a broke-ass Ford, and they treat us both with kindness and efficentcy everytime.
Nov 26, 2003
If you live in or near Downtown Knoxville, you must give Paul and Judy a try at Auto Technicians. They are the most friendly, polite. patient and honest people I have ever met in this business.
Nov 15, 2004
I found Paul and Judy on Mechan-x and was very pleased with all my dealings with them. They've serviced my car on things as small as an oil change and as large as an oil leak. Judy is VERY sweet and Paul is a pleasure to deal with; I've never felt as though I was being talked down to and on the occasions that warranted it, they offered me more than one option for repairs (fix part or all) with estimates for each. Since I've moved to W. Knoxville and work during most of their shop hours I've had to find a closer mechanic but hate having to!
Jun 25, 2007
Paul and Judy have gone out of their way to accommodate my sometimes strange requests, and have been very reasonable with their prices. Always nice. If they don't get it right the first time, they keep trying and don't charge for the mistake.
Jun 23, 2008
When I called Auto Mechanics I was impressed right off the bat! Judy, the mechanic Paul's wife, listened, and offered good advise on alternate, inexpensive fixes to the problems my car had. Only after ruling those out we scheduled a convenient time for me to drop off my car for inspection and a test ride. Paul was ready for the test ride quickly, and even dropped me off at home. They were always available when I called, always clear on repair estimates, true to their word, honest, and saved me lot of money! I have since refered friends who were equaly happy with the work Paul did for them.
Oct 04, 2008
Paul and his wife, Judy, have owned and operated their business in the same location for many years. Paul believes knowledgeable customers are good for business, and one way he has helped customers become more knowledgeable has been to offer classes on car maintenance through the University of Tennessee's non-credit program. Paul and his mechanics have worked on many of my family's vehicles over the years, including a 1966 Chevy II and a 1981 Datsun 510, as well as a Ford Explorer, a Ford Ranger, a Chevy Silverado and a Toyota Corolla. They explain what's needed now and what can wait, and they do good work at a reasonable price.
Mar 09, 2010
I was referred to Paul & Judy when I moved to Knoxville and had car trouble for the first time. They fixed my brakes and made them not screech, which is something that 2 Nissan dealerships and several other independent shops could not do for 7 years. I feel they are very honest, and after 3 visits, would trust them with any repair they thought necessary. If there is anyone who can take the stress out of car repairs, it's them! Would recommend them to anyone.
Feb 21, 2011
The professionals at Auto Technicians have repeatedly gone the extra mile to ensure that our vehicles were safe and reliable. I recommend their work without hesitation.

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