Auto Electric Company

  • 3.1 of 5 stars
4 reviews

2814, Johnson City, TN 37769, us

(423) 926-0587

Email: 

Website URL: 

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Hours
 
Specialties
Keeps track of your cars repair history for you
Reminds you when routine maintenance is needed
Has ASE certified mechanics
Loaners
No
Notes
 
They are always honest
3.8/5
They are competent
3.3/5
Their repair price is reasonable
4.0/5
They complete the work in a timely manner
3.5/5
They respond well when they screw something up
2.3/5
They take the time to explain the problems and necessary repairs
4.3/5
They treat male and female customers in the same manner
5.0/5
They are always honest
3.8/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
3.5/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.5/5
Oct 11, 2008
They diagnose the problem correctly and do outstanding work. Rob and everyone in the shop has always been very nice and friendly.
Nov 07, 2011
Apr 18, 2009
I highly recommend using Auto Electric. They are fair minded and their problem identification is based on thorough investigation of the car and an exceptional understanding of how the modern engine components work together to run efficiently. Rob did an excellent repair on my daughter's car; she was a new student to the Johnson City area when her car broke down. She was treated with respect as they explained the problem and worked out a schedule for the repair. Their cost estimate was right on (very competitive), and Rob kept us apprised of any changes. Rob went beyond expectations when he ask my daughter to return before any trips out of the area so he could check the engine oil and car before she left.
May 29, 2015
  • JAyers
I had my 2004 Kia Optima brought in for a no start issue, and they replaced the crankshaft sensor. Upon receiving my car, I noticed it misfiring. I ran a diagnostic code reader and came up with 5 codes that had never happened before. I inspected the engine, and found that the engine cover was put on with different size bolts than it originally had. Then I noticed the fuel injector rail cover was missing the bolts that secured it in place. I removed the cover and noticed the number 1 injector was not plugged in. I plugged it in, and reassembled the covers on the engine. When I arrived home, I called this company, requested a service manager, was placed on hold for several minutes. I finally spoke to a man that did not seem to care about this issue, nor did he seem to care that his employees are not doing their job. If this person would have showed some pride in his business and actually apologized and offered to make it right, I would not be making this review.

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