Pewitt Brothers Tune and Tire Service

  • 2.2 of 5 stars
2 reviews

112 Alpha Dr, Franklin, TN 37064, us

(615) 794-3136

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
3.0/5
They are competent
3.0/5
Their repair price is reasonable
2.5/5
They complete the work in a timely manner
2.5/5
They respond well when they screw something up
1.0/5
They take the time to explain the problems and necessary repairs
3.5/5
They treat male and female customers in the same manner
N/A
They are always honest
3.0/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
3.0/5
The shop is located in a safe neighborhood
4.5/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Mar 12, 2009
I took my visiting mother-in-law's car in because her "Check Engine" light had come on. This happened about a half hour after she started home, so she returned, rather than risk damaging her engine. The mechanic checked the car and the OBD-II codes and determined it was the "idle-air motor". They let me know that they could get it fixed that day (they would have to get the replacement part from Nashville, which would take a couple of hours), or that she could go ahead and return to Atlanta and get it fixed there. I drove home while they went ahead and ordered the part and didn't even charge for running diagnostics on the car. We took it back later that day and they had it done in about an hour, for exactly the amount I was told. Also, this shop does most of the repairs for the local police department.
May 07, 2014
  • Irene W
Beware!! Wouldn't let them air my tires. Took an F250 diesel to them in Dec 2013 because it was blowing white smoke and had leaked antifreeze. They said the EGR cooler needed to be replaced. By April 2014 they still hadn't fixed the truck (lots of excuses). We started calling and stopping by frequently so they finally decided to do the repair. In the process of repairing the truck they let the number 8 cylinder fill up with antifreeze and didn't bother to clean it out so when the truck was started it liquid-locked, bent the rod and broke the piston. Of course, it also needed a new head gasket after they broke the rod and piston. The original estimate to fix our truck was $1500, the final bill was $5115.46 but they did agree to take off $500. (gracious of them, right?) Yes, you read that right, they broke our truck and we had to pay for their screw-up. I did talk to the owner and he essentially said that since it broke while they were in the process of fixing the original problem it was not their problem. This business did not take responsibility for it's carelessness and they shouldn't be trusted. Can you afford to pay for a major mistake made by someone else?

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