Shadden Tire CO Incorporated

  • 3.2 of 5 stars
3 reviews

2328 N Main St, Crossville, TN 38555, us

(931) 484-6107

Email: 

Website URL: 

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Hours
 
Specialties
Does body work
Loaners
No
Notes
 
They are always honest
3.3/5
They are competent
3.7/5
Their repair price is reasonable
4.0/5
They complete the work in a timely manner
3.7/5
They respond well when they screw something up
3.3/5
They take the time to explain the problems and necessary repairs
3.7/5
They treat male and female customers in the same manner
5.0/5
They are always honest
3.3/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
3.3/5
The shop is located in a safe neighborhood
4.7/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
N/A
Nov 07, 2011
Nov 07, 2011
May 05, 2015
  • soccernut
Called ahead 2 weeks for an appointment, they won't take it. I describe what I want done and was told "bring it in first thing and we can complete it in a day, easy". I bring it in, there is only one person in front of me so I am thinking this will be fine. I leave the car and get a ride to work. Around 2:30pm I call them as I asked them to look at the brakes and let me know what needed fixed. They answer and say they just got it on the rack, at 2:30pm. I guess getting there early doesn't mean anything to them. When I get there at 5pm, brakes not looked at, tires not rotated but the alignment is done. Who does an alignment before rotating the tires? They wanted me to bring it back the next day to get it finished. No thanks! Still had to pay for the alignment though. Clearly they care more about the bottom line than customer service.

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