Cordova Automotive Incorporated

  • 3.5 of 5 stars
5 reviews

7970 Patriot Ln, Cordova, TN 38018, us

(901) 754-8381

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Specializes in Radiator work
Loaners
No
Notes
 
They are always honest
4.2/5
They are competent
4.0/5
Their repair price is reasonable
4.2/5
They complete the work in a timely manner
4.2/5
They respond well when they screw something up
4.0/5
They take the time to explain the problems and necessary repairs
4.2/5
They treat male and female customers in the same manner
4.4/5
They are always honest
4.2/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
4.2/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.4/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.3/5
Nov 06, 2011
Jan 12, 1999
I have taken my cars to Sam and the gang at Cordova Automotive for several years. He has always taken care of my foreign cars, and charges less than the dealers. I have never seen any other business that had as many "Thank You" notes all over the walls as at Cordova Automotive. I've also never seen another business that would refuse to charge for some "quick fix" type of repairs. He is really one in a million. I've never met another person that lives and breathes "customer satisfaction" the way Sam does.
Apr 02, 2002
We have several(5) vehicles, all different makers... they have worked on 4 of the 5... They have the decency to turn their smiles away from me when I bring in the 87 Toyota Van. So far they have been able to keep "her" on the road. I expect the guys will be there for last rites...
Oct 28, 2002
I am the daughter of a retired parts man. I grew up being very comfortable in garages, and while I have no mechanical experience, I understand more about cars than most people. Sam and his staff treat me and my car as respectfully as my own father did. He is interested in my goals for my car and holds my own values about maintenance and money as he advises me of my options; he watches my back. Originally in no hurry to replace my previous fine mechanic and suffering no fools, my first job was a simple oil change. Gradually, I trusted him with more complicated, expensive work. All the while I carefully solicited feedback about other customers' experiences and compared that to my own experiences. I have only received and can only offer positive feedback about Sam and Cordova Automotive. Messages left for Sam are accurately communicated, and he is aware of the messages when I later call back. His waiting room is comfortable and family oriented. His own wife works in the office. Each person I've referred to Sam is as pleased, even relieved, as I have been. As a fiercely independent single woman, I value Sam and his crew as part of my own team. I am grateful to be able to hire Sam and his staff to do the work I need done. Rhonda Payne
Aug 07, 2013
  • banshee878
They lie to customers put cheap parts mark up triple and swap oil bottles lying to customerd saying its better oil

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