Richard's Automotive

  • 4.9 of 5 stars
3 reviews

3097 Highway 126, Blountville, TN 37617, us

(423) 323-4221

Email: 

Website URL: 

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Hours
 
Specialties
Has ASE certified mechanics
Happily gives binding estimates
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
4.3/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.3/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Jul 10, 2009
Honest, reliable and they do great work. They recommend I buy certain parts elsewhere (like tires) if they think I can do better.
Sep 20, 2012
  • Ventdoc
Honest and very competent They go out of their way for the customer and send them to other mechanics or dealers if they can't do the work to their standards.
Jun 21, 2016
  • asasas
RUN FROM THIS PLACE! To make a long story short, my vehicle was not repaired correctly. After my third time bringing in my vehicle I decided to politely ask for a refund for the labor. Yeah, that went over really well. Richard came out from around the counter, slung open the door and told me to get out. He literally wouldn't even talk to me. I called back later and threatened legal action and was told by Richard that he knew my vehicle was not repaired, and he knew exactly what was wrong with it, but I didn't deserve to know what he knew. After asking around I discovered that they seem to keep people coming back over and over and over for the same issues and keep rebilling them. They appeared at first to be cheaper, but my issues were not being fixed. After I posted some negative online reviews other people began posting positive ones. People who claim to be close personal friends. This place is ONE TO AVOID AT ALL COSTS!!!!

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