Automotive Excellence

  • 3.4 of 5 stars
2 reviews

415 W Coleman Blvd, Mount Pleasant, SC 29464, us

(843) 216-1599

Email: 

Website URL: 

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Hours
 
Specialties
Has ASE certified mechanics
Loaners
No
Notes
 
They are always honest
4.5/5
They are competent
4.0/5
Their repair price is reasonable
4.0/5
They complete the work in a timely manner
4.5/5
They respond well when they screw something up
2.0/5
They take the time to explain the problems and necessary repairs
4.5/5
They treat male and female customers in the same manner
4.5/5
They are always honest
4.5/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
2.0/5
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
N/A
Jan 05, 2007
Dec 30, 2012
  • GregP
I used Automotive Excellence on a friend's advice. They did good repair work the first time (shocks, struts, control rod bushings etc) but didn't tighten lug nuts on a tire completely - it was significantly loose when I jacked it up and fixed it myself. They didn't seem as apologetic as I'd expect - a real safety concern! Second time, they identified and fixed the problem - but broke a part in reassembling a fan. They charged me for the broken part!

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