Imports Plus

  • 4.1 of 5 stars
7 reviews

10241 Broad River Rd, Irmo, SC 29063, us

(803) 781-6259

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Specializes in Radiator work
Loaners
No
Notes
 
They are always honest
4.6/5
They are competent
4.6/5
Their repair price is reasonable
4.4/5
They complete the work in a timely manner
4.1/5
They respond well when they screw something up
4.0/5
They take the time to explain the problems and necessary repairs
4.4/5
They treat male and female customers in the same manner
4.7/5
They are always honest
4.6/5
I would use this mechanic again
3.0/5
I would recommend this mechanic to others
3.0/5
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
4.9/5
The hours of operation are convenient for customers
4.1/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.8/5
Nov 06, 2011
Apr 18, 2006
Ben kept my old clunker of a Jetta going way beyond its expected life, and is now keeping our high mileage Accord functioning. Timely service turnarounds, and less expen$ive than local rapacious Honda dealer. Plus he's a nice guy, who hires nice guys.
May 03, 2006
When I bought my Volkswagen Passat in 2001 I took it to the dealership for oil changes and required maintenance. I quickly became very frustrated with everything and everyone at the dealership! A friend recommended Imports Plus to me and I was more than happy to give them a try. They were friendly and efficient from the moment I walked in the door. I teach school and needed a ride to school when I left my car with them; they arranged for someone to give me a ride. The Passat has been developing more and more - expensive! - problems, and about two weeks ago I had to have it towed in from out of town. The friendly folks at Imports Plus looked it over, sadly delivered a very large estimate, reminded me that in about 8,000 miles I would also be needing an $800 tuneup. They also said that I might want to "take a few days and pray about it," that it might be time to think about getting another car. I am now the proud and happy owner of a Scion xB! And I will proudly and happily take it to Imports Plus for any work that it may need!
Mar 16, 2007
Ben Kirby is competent and honest. I've been taking my cars (1967 Beetle, 1974 Beetle, 1989 Volvo) to them for years. Prices have always been reasonable, and you couldn't ask for a nicer bunch of folks.
Dec 22, 2007
Ben and crew have kept us mobile for years. They're more thorough, informative, quicker, and less expensive than the local dealer(s), at least with the vehicles we've taken to them. (They've not screwed up anything for us, so can't answer that question.) They will also, within reason, give you a ride, if you don't mind the raggedy parts truck.
Oct 18, 2013
  • jbrown611
I had my starter replaced in March of 2012. By April 2013 it was acting up again. I took it by the to let them see it and they agreed it was not sounding right. Due to it being my only vehicle for work I could not leave it. A couple months later the starter dies, just over a year after getting it replaced. I had it towed in and they charged my another $500 to have it replace. A week later my truck would not start again. They towed it in and said they couldn't find a problem then charged me a $65 towing fee. This business is unprofessional, does a poor job, and will rip you off at the first chance they be. Stay away!!!!!!! You've been warned!
Feb 07, 2015
  • Chitownhustler
Ben and Susan Kirby have had our business since 2000. We have gone through several beloved vehicles that we entrusted to them and thankfully so. They are honest, caring, and up front with costs. When it is time to say R.I.P. to a vehicle, they are so helpful in the bereavement process. You know you are doing business with someone with integrity when they admit that they can't fix something and send you to someone who can!

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