Hilliard Automotive

  • 4.8 of 5 stars
6 reviews

1663 Lake Murray Blvd, Irmo, SC 29212, us

(803) 732-1159

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.8/5
Their repair price is reasonable
4.3/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
4.8/5
They take the time to explain the problems and necessary repairs
4.8/5
They treat male and female customers in the same manner
4.7/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.8/5
The shop is located in a safe neighborhood
4.7/5
The hours of operation are convenient for customers
4.7/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
2.8/5
Sep 01, 1998
Randy specializes in Japanese vehicles, although he will work on most American vehicles also. I have been taking my family vehicles to him for nearly ten years and have always found him to be trustworthy and consciencious. He makes repairs as quickly as possible and his prices are reasonable, particularly when compared to local dealerships. He does not do unnecessary work, but always tells the customer about any potential problems, repairs needed , etc. without any pressure to have repairs made immediately. Two years ago, we moved about ten miles away, but I still take our vehicles to Randy for check-ups and repairs. He's a knowledgeable, straight forward individual who enjoys what he does.
Dec 17, 1998
I will not buy a car without Randy's approval. My husband & I are a 2 Mitsubishi family. Randy has kept our cars running for the past 5 years. He will not sell you anything you don't need. If he can't do the repair, he has a network of like-minded individuals who he reccomends. He is fabulous and we HIGHLY reccomend him and his staff.
May 24, 2001
I have been dealing with Randy for several years and found him to be honest and reliable. My daughter had boots replaced and then had problems about 9 months later and they replaced them for free. I highly recommend this shop.
Aug 14, 2004
The best mechanic ever. I have to move, but I don't want to leave Randy. Always honest, observant, careful, efficient, & would never sell you anything you don't need. When something is wrong, you get a complete explanation. (Sorry I can't answer the "screwed something up" part--he has never made a mistake w/ my car.)
Jun 03, 2010
They have provided dependable service for 2 Toyotas over a 10-12 year period and don't do work beyond what we have agreed upon. Prices are fair - not cheap - not exorbitant, either. A senior female
Jun 03, 2010
I live in Washington State, now, but I grew up in Lexington, and my folks still live there. Randy and his crew are just fantastic; they're honest, quick, and they get it right. My mother now refuses to buy any non-Japanese car, as she doesn't want to change mechanics. These guys are great!

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