Japanese Auto Specialists

  • 3.8 of 5 stars
12 reviews

82 Salters Rd, Greenville, SC 29607, us

(864) 235-2195

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Website URL: 

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Hours
 
Specialties
Has ASE certified mechanics
Happily gives binding estimates
Guarantees all work for at least 12 months or 12000 miles
Loaners
No
Notes
 
They are always honest
4.4/5
They are competent
4.3/5
Their repair price is reasonable
3.9/5
They complete the work in a timely manner
4.4/5
They respond well when they screw something up
4.3/5
They take the time to explain the problems and necessary repairs
4.3/5
They treat male and female customers in the same manner
4.6/5
They are always honest
4.4/5
I would use this mechanic again
2.0/5
I would recommend this mechanic to others
2.0/5
They fix the problem the first time
4.2/5
The shop is located in a safe neighborhood
4.3/5
The hours of operation are convenient for customers
4.2/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
2.5/5
Jul 09, 2008
Need AC repair on 1995 Honda-being from out of town I checked Car Talk file. They repaired my car in timely fashion-I had no other way to get home on time. They did not put in extra, un-needed parts on or rip me off in any way. The shop, waiting area, public bathroom were spotless. The lady receptionist knows a great deal about car repair herself. I would definitely use them again when I am in Greenville, SC. PS: AC seems to be working great now-needed a compressor but not the expansion valve ($165 a crooked shop would have added on.)
May 04, 2004
This shop is well known and respected in the Greenville area. When I sold a car that was inspected by two mechanics, potential buyers repeatedly wanted to know "And what did the Japanese Auto Specialists say?" The shop is clean, waiting room is modest but comfortable. Staff is really friendly, but professional. Car ispections are detailed and honest- they tell it to you straight, and don't make you read between the lines or ask the "right" questions. I trust these folks. As a young female who takes care of her own car troubles, I give this shop my highest recommendation.
May 25, 2004
I have dealt with these folks for several years now. They are honest and just do what needs to be done and don't recommend other unnecessary work. They helped me out recently when a hose burned up and all my transmission fluid leaked out. I went to them and they fixed it right then and there.
Jun 07, 2004
The prices seemed reasonable, and the work fixed the noise I had. I was in a hurry, so when it was late in the day before they got the parts needed and got started, it seemed like a long time. But really they got the work done fairly quickly.
Aug 11, 2005
My daughter had car problems while at college in Greenville. She has no mechanical knowledge and I called Japanese Auto Specialists from where we live (MA). They were very helpful and honest. (I had called another garage in Greenville and they wanted to put in a used transmission. Without even looking at the car they said the transmission was the problem..) Japanese Auto helped us with the towing arrangements and they had the car fixed the next day. Total bill w/ towing was $272. A lot less than a transmission!! The car has been running great ever since! My daughter will definitely use them again if needed.
Oct 12, 2005
They have maintained my Toyota, Lexus and Honda. They performed extensive detailed buyers' check before I purchased the Toyota and the Lexus. As was saved several times from making a bad purchase based on their buyers' check!!! As a single female it is important to find auto care that's honest and professional. I highly recommend this shop to anyone with a Japnanese car.
Nov 07, 2011
Nov 07, 2011
Apr 28, 2006
Recently inherited a 97 Lexus from grandmother. They did a complete checkout on the car and fixed a few minor problems for free. Had to get climate control worked on and they started by replacing the fan control. When that didn't fix the problem they tried again, found the problem and fixed it at no additional cost. They worked on the car for over 3 days looking for the problem and in the end they only charged me $363. The Lexus dealer had it for about the same amount of time when my grandmother drove the car and they didn't even come close to fixing it and they charge 3x as much. Excellent, experienced, knowledgeable, honest and fair mechanics. Would recommend to anyone with Japanese car.
Jun 15, 2011
Had trouble diagnosing bad alternator (immediately solved by another mechanic), sold us bad battery (they eventually replaced). Their prices are slightly better than dealer. I would recommend going to the dealer. Have since heard from coworkers of other problems they've had and moved on to other mechanics.

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