Abbotts Auto Servicecenter Inc.

  • 4.1 of 5 stars
8 reviews

1201 Percival Rd, Columbia, SC 29223, us

(803) 782-0893

Email: 

Website URL: 

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Hours
 
Specialties
Keeps track of your cars repair history for you
Road tests vehicles when appropriate
Loaners
No
Notes
 
They are always honest
4.5/5
They are competent
4.5/5
Their repair price is reasonable
4.6/5
They complete the work in a timely manner
4.3/5
They respond well when they screw something up
4.2/5
They take the time to explain the problems and necessary repairs
4.4/5
They treat male and female customers in the same manner
3.3/5
They are always honest
4.5/5
I would use this mechanic again
3.7/5
I would recommend this mechanic to others
3.7/5
They fix the problem the first time
4.1/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.1/5
Mar 16, 2001
I would not hesitate to recommend this shop to anyone and have done so often. They have a unique approach to auto repair; good work at reasonable prices. They don't make appointments so it's strictly first come, first serve.
May 24, 2001
When I owned a 1983 Olds Cutlass supreme, they kept it running longer than it should have. The same with my husband's 1987 Mazda Rx7. They are great to deal with no matter what the problem and they are right off of I-77 at Decker Blvd.
Jan 16, 2002
They are located on I-77 and I had my daughter's 1987 Honda towed there when it died on the interstate. They were great about fixing it in a timely manner so she could get back to school, and the price was fair and reasonable. I had a very good experience and would recommend them to folks in-town or passing through.
Dec 18, 2006
Two years ago, a friend who has used Abbott's for many years recommended them when I needed a second opinion on the 1996 Nissan Quest I was considering buying. They promptly went over the van, gave me a written summary of good and bad points and did it for a reasonable price the same day I took it over to their shop. I did buy the van and had no problems with it until just recently when the Check Engine light came on. I took it to a local service station located in an upscale neighborhood (Branham's Exxon on Devine in Columbia SC) and asked for a diagnostic. The estimate came back at ONE THOUSAND, ONE HUNDRED dollars for replacement EGR valve and replacement of three unspecified belts. After getting a free diagnostic read-out from my local Auto Zone, I took my van plus the codes Auto Zone had identified to Abbott's. They were open at 7AM,offered me a free ride to my next destination, and called by 11:30 AM to say they had cleaned the EGR valve at a cost of $65 for one hour's work. When I asked about the three unspecified belts that supposedly needed replacing, the mechanic put me on hold, looked at the belts and said only the timing belt might be questionable. However, since he couldn't see it, he couldn't recommend replacing it right now. He gave me an estimate of $450 to replace the timing belt and said the other belts didn't appear worn or in need of replacement. Abbott's was great - honest, reasonable, and realistic. They didn't promise the moon but did deliver excellent value for my money and I will definitely be using their services in the future.
Feb 11, 2007
I have a 91 Ford car that they keep running well, so well I can't reason buying a new car. They have also worked on my 2001 GMC Truck. After any oil change I had a slight leak, not only did they fix that immediately when I returned they gave me a free oil change. They always tell me what codes come up on the computer and what they actually mean and what if anything should be done about them.
Dec 08, 2011
  • Rick Kaz
These guys are great, they could have taken me to the cleaners. My 2001 Honda Accord failed to start shortly after having a Timing belt changed ( Abbott's did not do that job) after a week of my attempts to find the issue I found Abbott's listed on the Car Talk site. I called they picked up the car and less than 24 hours later it was fixed. It was just a fuse, most likely blown by my poking about the car. The charge was better than reasonable since they only charged me half the hours it took them to find the issue because they felt it took to long. You just can't beat that.
Mar 07, 2012
  • SCNissan
I first took my car here because they came so highly rated on this site. I've taken my car here since because I was just as pleased as everyone else seems to be. I am a female, but thanks to a wonderful father, know more about cars than your average "Jane." I am always weary about having the wool pulled over my eyes because I am female, so I always make sure to do lots of research before taking my car somewhere. When I took it to these guys, they answered all my technical questions without scoffing or assuming I wouldn't understand. They even let me see, with my own eyes, the damage underneath the car and walked me step-by-step through the repair. I was thoroughly impressed. The next time I went because I had a few suspicions that a couple things were wrong with my car. Turns out, they were minor and I was actually told it's not a big deal and that "there is no sense in spending money that doesn't need to be spent." Are you kidding me?! I was actually advised against repairs?! I decided, based partially on this pure honesty, that I DID want to have the repair done. These guys are not out to "get you," and I believe they are truly serving your best interest. Awesome! I will continue to go back and recommend them to everyone I know!
Nov 04, 2013
  • 1Golfer
I use to use Abbott's but always left with a feeling that every part of the experience was just okay. Although I had 2-3 different cares serviced repaired there I always felt like I was a new customer. I switched to another local shop and they are superior in every facet of service.

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