Walter's Automotive

  • 4.9 of 5 stars
19 reviews

5775 Baum Blvd, Pittsburgh, PA 15232, us

(412) 363-1000

Email: 

Website URL: 

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Hours
 
Specialties
Road tests vehicles when appropriate
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.9/5
Their repair price is reasonable
4.9/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.8/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.7/5
The shop is located in a safe neighborhood
4.2/5
The hours of operation are convenient for customers
4.4/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.8/5
Jan 04, 2009
Walter's is great. You will get honest and personal service, and even a lesson in car repair! I had a simple problem that Tim thought I could fix myself, so he showed me how.
May 21, 2004
Tim and his crew are more than just mechanics. They do great work, and really value their customers. They have done several things for me that were not profitable for them. They have given me rides home, stayed late, opened early, etc... My whole family goes to Walter's. In a world where you cannot always trust people in specialty services, you can trust Walter's.
Jul 31, 2002
While I lived in Pittsburgh, I took my 94 Toyota Camry to Walter's Automotive three times: 1) The coolant pump broke down, stranding me in midnight. I had the car towed to Walter's Automotive without calling them first. Walters Automotive competently took care of that and brought my car to me. 2) I hit an embankment on the shoulder and the flexpipe between the catalytic converter and the muffler was damaged. (Sorry if I miss the jargon) Apparently in these Toyotas, the flexpipe part is attached to the catalytic converter, requiring an expensive change. Tim (I guess that was the owner's name) solved the problem by detaching the flexpipe and repairing it separately. 3) Radio antenna got stuck and the antenna motor stalled. Simple, isn't it? At first attempts (I was there), Tim could not get the antenna out (I had tried hard earlier); learned that the replacement was for the whole part and worked really hard to make it work. He finally did it, at a fraction of the cost, in addition to repairing some lights for a very small fee. In all cases, I received great service and I felt I was never surcharged. In fact, Tim got out of his way to find more economical solutions. These guys love their work and it shows. I am grateful for the individual who recommended them to me.
Nov 07, 2011
  • N/A
Mar 26, 2010
I first went to Tim Walter on a whim 10 years ago - I'd tried to get a problem fixed by my dealer, he'd failed twice, and I figured this neighborhood garage near my office couldn't do any worse. They replaced a 35 cent part, and the car worked after that. I've since had them work on four different cars for us, and the reason I can't tell how they handle screwups is because as far as I know they've never made one on one of my vehicles. I'd recommend this place to anyone, and I wish there were more like it.
Jul 28, 2003
Tim, the owner, is a great guy. He's frank (didn't approve when I traded my Honda for a Jetta because parts are more expensive), hard-working, and fair. Explains everything.
Nov 08, 2004
When they couldn't inspect my car but I'd already gone home, Tim offered to pick me up even though he didn't make a dime from me. When my roommate's car needed a new starter, at 10AM they said they weren't sure they could get it done before the end of the day. However they did get it done. My brakes were having problems. I thought the front left caliper was sticking. They cleaned it out and let me drive it for a week so I could make sure they fixed it before they had me pay for it. They seem extremely busy but the wait is only a day or so and they get to stuff quickly. I recommend them to everyone who asks.
May 08, 2005
Tim Walters, the owner is an incredibly honest and knowledgable mechanic. When my car broke down on the turnpike one rainy day he was so accomodating he even lent us a loner car. Tim came in extra early to diagnose and repair my car so our work schedules would not be interrupted. He also told me when the dealer was being amazingly dishonest and of course, he was right.
Dec 20, 2005
Listen, If you've moved to the area, there is no better place to take your car. They are friendly, honest and reliable. As a female, I was treated well and respected. The owner (2nd generation) came out of the shop to meet my parents when they were in the area, and he told them how nice my sister and I were. When my sister moved to TN, he recommended and wrote down this site in order for her to find a good mechanic. The work is done well and thoroughly. The prices are fair and you never have to worry about being ripped off or mislead. I wish I could transplant them to Bloomington, IN with me.
Jan 17, 2006
We used to have a great mechanic back in Seattle that was absolutely fantastic and so we were worried about finding a similar one in Pittsburgh. We had an 89 VW fox and Tim was great about doing the best he could with it and if the solution was a small one, he would often send us off with little or no charge. If the repair was major, he always had us drive around the block with him to make sure we were happy with what he had done and his fees were always reasonable for two grad students on a budget. He was very impressed that we hadn't tossed out the car at the first rattle and seemed to vie with us to keep our little car going. Once, he knew he couldn't get to the car within a day, so he asked if it would be better for them to keep it overnight or to have us come down and pick it up so we could use it until they had more time; just one example of how accomendating and considerate this garage is. Always patient with their explanations, and had useful tips for how to keep our car running.

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