Katsman's Auto Service

  • 1.8 of 5 stars
4 reviews

614 Long Rd, Pittsburgh, PA 15235, us

(412) 241-0470

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
1.8/5
They are competent
2.3/5
Their repair price is reasonable
2.0/5
They complete the work in a timely manner
2.3/5
They respond well when they screw something up
2.0/5
They take the time to explain the problems and necessary repairs
2.0/5
They treat male and female customers in the same manner
1.8/5
They are always honest
1.8/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
1.8/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
3.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
1.8/5
Dec 13, 2010
These guys have experience with any kind of repair you can imagine. Born in Russia they can practically build a car from spare parts. And this car will last you a life-time! No matter what's the repair you can count on quality and reliability.
Apr 05, 2014
  • Twash
I took my car in for a routine tuneup after being stored for a couple of months. These guys gave me a quote of just under $400 yet why want to pick the car up the bill was almost double that. When I questioned them they became very agitated and also told me that additional problems needed to be addressed. I asked them why they hadn't contacted me and they replied that they were too busy. I saw no other cars in their shop at the time. After calming down a bit I decided to let them by the additional parts and make the additional repairs which they promised would not total more than $250. The following week my wife received a phone call from saying there was some damage to the car and asked her to come in to look at it. She saw a scratch on the side of the fender that previously wasn't there. They maintained that it was there and they wanted to know if they could fix it for her as they have a body shop too. How convenient. They said it would cost over $500 but that insurance might be able to pay for it. They were also very rude and patronizing toward my wife as if she could not make the decision. I immediately picked up the car noticed the large scratch which previously hadn't been there and was told to leave when I began to try to discuss the matter with them. I would never go back there even if they offered to fix the scratch for free. Not to mention my car still ran the same after the tune up. What a joke. Maybe I would've been treated differently if I wasn't a man of color.
Apr 10, 2014
  • Wurnov123
I'm partially guilty here--I assumed that foreigners could work on foreign cars. BOY was I wrong! They said they were experts, but only in taking money from customers. They "road tested" my Benz for over 200 miles, and I found empty Alcohol bottles and--a used rubber item --under my seat. That was after they tried charging me for fixing my transmission. The one fella, lava or something, told me he'd keep my car if I don't pay. I odd and will take it up with visa.
Apr 10, 2014
  • Wurnov123
I'm partially guilty here--I assumed that foreigners could work on foreign cars. BOY was I wrong! They said they were experts, but only in taking money from customers. They "road tested" my Benz for over 200 miles, and I found empty Alcohol bottles and--a used rubber item --under my seat. That was after they tried charging me for fixing my transmission. The one fella, lava or something, told me he'd keep my car if I don't pay. I odd and will take it up with visa.

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