Homer Service Station

  • 3.6 of 5 stars
11 reviews

4157 Murray Ave, Pittsburgh, PA 15217, us

(412) 422-0909

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
3.8/5
They are competent
3.8/5
Their repair price is reasonable
3.7/5
They complete the work in a timely manner
3.9/5
They respond well when they screw something up
2.9/5
They take the time to explain the problems and necessary repairs
3.6/5
They treat male and female customers in the same manner
4.7/5
They are always honest
3.8/5
I would use this mechanic again
3.0/5
I would recommend this mechanic to others
3.0/5
They fix the problem the first time
3.4/5
The shop is located in a safe neighborhood
4.6/5
The hours of operation are convenient for customers
3.9/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.9/5
Feb 24, 2003
I trust the guys at this family business to deal with me and my car in a fair and honest way. I know that they will warn me about maintenance or repair that I will have to take care of in the near future and will not take advantage of my automotive inexperience. I can take my car there when something is worrying me and they will diagnose it accurately, and explain it in a non-patronising way. On two occasions, JR has persuaded me that I didn't have to spend as much money as I thought I was going to have to spend, and on one occasion told me not to spend any at all! How many shops will turn down an opportunity to give the customer what they want, when it involves a large check. I never feel like they are trying to suck the last dime out of my pocket with the bill. The other thing I like enormously is that they treat everybody in the same affable manner, don't appear to play favourites and I've never heard them talk badly about anyone, (even when that person has been very trying!)
Nov 12, 2004
We used this shop for several years, until we got a new vehicle, at which time we went to the dealership. We quickly came back. When we were driving a clunker, they were great about saving us money whenever they could. Once, I brought the clunker in, and they drove it around to try to recreate the problem. When I picked it up at the end of the day, they charged me $5.00 for the gas they had put in. Another time, with the new car, my husband was involved in a very minor fender bender where he was rear-ended. We literally saw no damage to the bumper, but they gave us a check for like $350.00. Wanting to make sure there was no structural issues, I had JR take a look at it and told him we had $350.00 for repairs, if anything was really needed. Of course, he said nothing was needed. They are very trust worthy
Nov 24, 2004
We have dealt with this company since the late 1970's, and worked with father, then son and now grandson as well. Service and quality have continued to be terrific. Best part is that they seem to know what they don't know!
Sep 29, 2005
I've been using Homer's as my mechanic for about 3 years now. Overall, I am extremely satisfied with this shop. In the past, I've visited other garages who have talked down to me or tried to talk me into repairs that weren't needed. Prior to visiting Homer's, I was convinced that it was nearly impossible to find a garage that treats female customers fairly and without condescension. These guys have officially changed my mind. They always try to find the most inexpensive way to repair a problem and are very trustworthy. In fact, I used to own a Subaru which I'd brought to them for necessary exhaust work. Before doing the repair, JR called and told me that, despite the work he was about to do, the car would likely not pass its next state inspection (which was due in two months) due to extensive rust on the undercarriage. In the end, he talked us out of spending $300+ on repairs. After that, he even offered to keep an eye out for a replacement for our dying Subaru. All in all, this is the best garage I've used in over a decade of vehicle ownership. I would recommend them to anyone.
May 07, 2007
  • N/A
Highly recommend! Just moved to the area and had great, trust-worthy service on my first visit to the shop.
Nov 07, 2011
Nov 07, 2011
  • N/A
Apr 21, 2009
The guys were very good about explaining what was wrong and why it needed to be fixed. Their prices were excellent and they did very good work. For 3 repairs/replacements I paid what I would have paid for one repair from the Sears auto shop, and the guys here were much more agreeable anyway. I would highly recommend them to anyone needing auto repairs done.
Oct 02, 2011
I took my car in for a power steering leak and broken CV Boot. I had a high quote at another repair shop and was pleased when Homer's came in lower and said I did not need the most expensive part of the power steering replaced (rack and pinion). Promising, so I gave them a try. When I drove the car away after repairs, I heard a scraping of metal on metal coming from where they had replaced the CV Boot. After running a couple of short errands, the scraping was much worse, and the engine was smoking. I returned the car that evening. When I called in then next morning, they were hardly aware that I had returned the car even though it was parked prominently in their lot and the keys were left in the drop box. The were unapologetic and said they would call me back when they had looked at the car. Worried that they had used a second-hand part, I told them I wanted to see it up on the rack. I had to call them back to find out it was "fixed". They said that I could come pick it up--again without a word of apology. When I arrived, the car was parked on the street. I was told that a piece of metal had been bent while they were replacing the CV Boot and that this metal was scraping the brake disc. Secondly, there was residual power steering fluid on the muffler, which had caused the smoking. I was assured that the brake was not damaged, but there was again no apology for the burning fluid or for bending the piece of metal while "repairing" the CV Boot. I asked for a partial refund because of the hassle of bringing the car back in and for the fact the my wife was not able to meet her boss that day. The proprietor laughed at me. No, he could not give me a partial refund, but I did get a begrudging, albeit long awaited, apology. And I was offered a discount on future work. Ha! I'll not be returning. Granted, it was my first experience with the shop, but not a great introduction. As I drove away, I noticed that the power steering was whining. No joke. I would take it back, but don't want to run the risk of more damage. I'm looking for a better mechanic.
Aug 23, 2015
  • vovkinson
I brought my car to Homer's to replace my tires. They did a good job but after taking the car for a ride I found that the steering wheel vibrates at 65MPH and up. I kindly ask them to balance the tires and they agreed to do so. After I picked the car from the Homer's I did not notice any change, the tires still had the same problem being not properly balanced. I came back to Homer's and instead of fixing the issue the owner tried to convince me that what I was experiencing was normal and he would not do anything to fix that. Instead he furiously threw the car key to me and left. I've been thinking a lot before writing this review and God is a witness i tried my best to get this right patiently but it seemed nothing worked out ...

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