Rich Leo Garage

  • 4.6 of 5 stars
9 reviews

1610 William Flynn Hwy, Glenshaw, PA, us

(412) 486-7722

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
4.7/5
They are competent
4.7/5
Their repair price is reasonable
4.8/5
They complete the work in a timely manner
4.6/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.8/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.7/5
I would use this mechanic again
3.7/5
I would recommend this mechanic to others
3.7/5
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
4.8/5
The hours of operation are convenient for customers
4.8/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.4/5
Dec 30, 1998
Rich has been fixing my cars and my family's cars for at least the past 19 years. He goes out of his way to help you. He is a hard working honest mechanic.
Jul 12, 2000
  • N/A
Rich is very honest and only repairs what needs done. I've been dealing with Rich for about 10 years. The only complaint I have is that he is Very busy and it take a while to get an appointment. I guess that says a lot.
Sep 05, 2001
I have been going to Rick Leo for over 15 years now and found him to always to be honest and competent. If something doesn't need fixed, he doesn't touch it. The only complaint I have is that he is so busy it takes 2- 3 weeks to get an appointment. But I guess that's a good problem for him to have!
Mar 01, 2007
  • N/A
Rich was recommended to us by a neighbour and we have been very happy with his work on our aging cars.
Aug 15, 2005
I was sent to Rich Leo's garage by a friend who told me he was had fair rates and did good work. I will continue going back as long as the work needing to be done is not covered by a manufacturers warrenty.
Nov 07, 2011
  • N/A
Oct 28, 2013
  • JohnSpinelli
At first, I thought I had found a decent garage, as I knew someone who worked there. I had a timing belt replaced at the service interval, and Leo's was roughly half of the dealer price. Fast, friendly, reasonable. I brought a second vehicle in for inspection and a rough idling problem. He (Rich) suggested work that I could do myself which I appreciated and it was indeed the problem. Inspection was fair, again suggestions were made as to areas that would need attention soon. No laundry list of repairs. Then I brought my third vehicle in, and that is where it went waaaaay bad. I brought in a 26 year old car in fair condition given it's age, which I keep up on and maintain as it's a decent back up car. The car needed a rack and pinion assembly which I ordered and had delivered to the garage. A week went by, no call so I called and was told it was being worked on. Another week went by, no call so I called and was told that it was being worked on and Rich was anxious to get off of the phone saying that he would call when done. I asked what stage of repair the car was in and was told that the 5 bolts securing the unit were old and rusty and 2 of 5 were loosened. The end of week 3 came, no call so my wife called (she gets things done) and she was told that Rich didn't want to be held responsible for breaking the mounts as the bolts were frozen. I was also informed by my acquaintance that the car had been sitting in the lot for 2 weeks and that none of the mechanics wanted to work on it. We picked up the car, and never went back. I took the car to the dealer and had the work done in 2 days and it's happily motoring along still. Cold A/C and all! That was 2 years ago. I can't imagine why Rich simply would not have been honest and told me the truth about not wanting to work on my car, stringing me along and letting my car sit and take up space in his lot. I was obviously a good paying customer and paid 8 or $900 on my other vehicles within a few months of each other. One should be very cautious with this garage, as you have to wonder what else aren't they honest about. This shows dishonesty, lack of integrity, and little regard for the customer.
Mar 24, 2014
  • Greenjeans
I have been a customer of Rick's for over 30 years. Once I had Rick work on my car for the first time, I never went to anyone else. He is totally honest with you and the best mechanic I have dealt with. He will not suggest doing any work unless your car needs it.
Dec 23, 2015
  • OTETSIVAN
The only downside is from his great work, it can be hard to get an appointment quickly. I like that he doesn't sugar coat it when the trouble is not worth putting money into a band aid, but also will let me know if the trouble does't need immediate attention if there isn't a unacceptable risk to waiting.

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