Specialized Automotive [Toyota , Honda & hybrids]

  • 4.6 of 5 stars
11 reviews

9730 SW Shady Ln, Tigard, OR 97223, us

(503) 620-6055 x503

Email: 

Website URL: 

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
4.6/5
They are competent
4.8/5
Their repair price is reasonable
4.2/5
They complete the work in a timely manner
4.6/5
They respond well when they screw something up
4.7/5
They take the time to explain the problems and necessary repairs
4.8/5
They treat male and female customers in the same manner
4.6/5
They are always honest
4.6/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.5/5
The shop is located in a safe neighborhood
4.6/5
The hours of operation are convenient for customers
3.9/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.6/5
Nov 06, 2011
Nov 06, 2011
Nov 06, 2011
Jul 19, 2000
Denny gives it to you straight. If he doesn't know, he will tell you that he doesn't and what he has to do to find out. Jeff is his son-in-law, an excellent mechanic, equally honest and a nice guy. They have serviced my car since I moved to Portland in 1991. Their shop has six bays and is eat-off-the-floor immaculate. The waiting room has a large window that looks into the shop. Recently they have expanded their service beyond Honda/Acura to include Toyotas. PS: My '90 Integra has 141,000 miles and still runs beautifully.
Aug 28, 2001
They replaced the head gasket on my 83 Civic. A month later it blow out again. When they looked at again Denny decided that it looked like the gasket must of had a manufactures defect. He replaced it and did the work for FREE. He stands behind his work.
Nov 06, 2011
Jun 29, 2008
Denny came highly recommended to us by several other educators off our school district's e-board. He has been great and very honest when he found a simple solution to what seemed complex - no extra charges. I'm glad we found Specialized Automotive and Denny.
Jul 24, 2005
I first read about these guys from this site, and took my (new to me 1992 Corolla there for an alternator issue and tune up in April 2004. I was very impressed and decided that once I got out of college and could afford to do more (somewhat optional) repair and services, they would get the nod. Flash forward to July 2005, and a fresh college grad starting his forst job. What would happen the Friday before my first day of work, but the battery light coming on and freaking me out. Suspecting it might be the alternator, or one other issue, I took it in on Monday in the morning, and got a ride to work. Sure enough, the replacement alternator had gone bad. Denny checked with his vendor, and infomred me that I had a lifetime warranty, and they would replace it free of charge. I was surprised that they did not charge for a diganosis, or fix this under warranty - for free. Just to make things more complicated, their vendor sent them a faulty replacement alternator. No sweat to them, they swapped that out too, for free. Their customer service is an unprecendented level of service for a car repair shop in my experience. I been driving for 16 years now, and had many cheap (read: CLUNKER) cars. I have been so impressed with them, that I wish they would fix Dodge, so I could get them to make up for the years of neglect that my fiancee's car is suffering from. In me, they have a lifetime customer and an excellent referral.
Sep 29, 2005
Have been going to this shop for the last 15 years. My Acura Integra has 202,000 miles and is still going strong. My Acura 3.2 TL has 105,000 and runs like new. My wife's 2002 Odyssey has 45,000 and is in great shape. Denny Pearson, the owner, besides being a heck of a mechanic, refuses to be anything but honest. He will never force unnecessary repairs on you. Also, you could eat off the floor of his five-bay shop. He has a new web site: specializedat.com
Aug 18, 2007
When I was looking for a good used car in April of 2005 the owner, Denny, recommended a '98 TL that he had serviced for the original owner, a local banker. The car was absolutely pristine. Additionally, the 100k service had just been done. When the engine in this car failed in July of '07 (a weird case of a pinhole/crack in one of the heads allowing coolant to ooze into one of the camshaft compartments, making toast of the camshaft and lifters), Denny, feeling partly responsible for my misfortune, installed a used engine (98K) and gave me a ONE YEAR warranty on the engine and work. Charge was only $3300.

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