Wayne Parker's Auto Electric

  • 3.9 of 5 stars
6 reviews

1535 Broadway St Ne, Salem, OR 97303, us

(503) 370-7035

Email: 

Website URL: 

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Hours
 
Specialties
Has ASE certified mechanics
Happily gives binding estimates
Loaners
No
Notes
 
They are always honest
4.3/5
They are competent
4.3/5
Their repair price is reasonable
4.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
1.0/5
They take the time to explain the problems and necessary repairs
4.3/5
They treat male and female customers in the same manner
4.2/5
They are always honest
4.3/5
I would use this mechanic again
4.0/5
I would recommend this mechanic to others
4.0/5
They fix the problem the first time
4.2/5
The shop is located in a safe neighborhood
4.3/5
The hours of operation are convenient for customers
4.4/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.7/5
Aug 20, 2005
I have never had a bad experience with them. I recommend them to friends, and more importantly, to my grown children. They are not the cheapest place in town, but I believe that they are among the best, and getting the job done right the first time is worth a couple of dollars more.
May 26, 2011
Russ was absolutely up front and honest about the fact that he really dislikes working on Jaguars, but he and the staff found the problem within an hour and then had the car back to me within 12 hours of getting the part delivered. I was very satisfied with the service and will go back to them and recommend them to anyone.
Jan 22, 2014
  • Wildwestwishes
We have been using Parker’s for I believe 30 years now. They are the most trustworthy, honest, reliable auto repair business in Oregon. They are very Thorough and get to the bottom of the problem in a timely manner. Customer service, Diagnostics, repair and your safety are at the Forefront of their business. We had work done on our car again today, I am totally happy with the service. I can not believe I have not tried to find a place to leave a review before. You can choose Parkers knowing in your heart and mind that you are in great hands. We send all our friends And family to Parkers, Now my Boys are happy Customers as well A++++
Jan 23, 2014
  • Wildwestwishes2
My last review rating posted with mistakes . So I am hoping this one is mistake free. We have been using Parker’s for I believe 30 years now. They are the most trustworthy, honest, reliable auto repair business in Oregon. They are very Thorough and get to the bottom of the problem in a timely manner. Customer service, Diagnostics, repair and your safety are at the Forefront of their business. We had work done on our car again today, I am totally happy with the service. I can not believe I have not tried to find a place to leave a review before. You can choose Parkers knowing in your heart and mind that you are in great hands. We send all our friends And family to Parkers, Now my Boys are happy Customers as well A++++
Jan 23, 2014
  • Wildwestwishes3
The answer to reasonable pricing should be five wrenches for some reason the site will not allow me to put five wrenches..We have been using Parker’s for I believe 30 years now. They are the most trustworthy, honest, reliable auto repair business in Oregon. They are very Thorough and get to the bottom of the problem in a timely manner. Customer service, Diagnostics, repair and your safety are at the Forefront of their business. We had work done on our car again today, I am totally happy with the service. I can not believe I have not tried to find a place to leave a review before. You can choose Parkers knowing in your heart and mind that you are in great hands. We send all our friends And family to Parkers, Now my Boys are happy Customers as well A++++
Nov 06, 2015
  • bethtree
Mark was a major jerk to me. I brought my car in for the specific reason to get my timing belt replaced for maintenance purposes. I also had a couple other minor problems I wanted checked out - my check engine light had recently come on and I new I had an oil leak and I wanted to know if they could find and fix it. I dropped off my car for the entire day and walked 2 miles to catch the bus up to Portland. The first time he calls, he says he has $500 worth of work to do today with the mass air flow sensor, oil gasket change, and changing the spark plugs (he said the timing belt would be $650 and would not be able to be done until next week, which he previously had told me)- I asked if he could email me a breakdown of the costs, so I could see what each thing costed (because I had already bought my spark plugs and wires to do myself). He broke down the cost verbally over the phone and had wanted to charge me $100 for spark plug and wire parts. I asked if he would possibly mind using the parts I had purchased which were in my trunk. He said he only makes money by selling parts and that parts bought from anywhere else were not high enough quality for him to use. He demanded to know why I had not told him more history regarding my car when I had dropped it off (because the mass air flow sensor thing has come up before). Then he said he would look at my parts in my trunk and see if they were good enough to use and said he would back in a few minutes. An hour and a half later, he calls me and says they have cleaned the mas air flow sensor and I can pick it up, no charge because my car was not worth working on because they did not know all its history. I was confused and told him I wanted them to do the work even if I had to pay for their parts too. He said they were unwilling to work on my car and to pick up my car before 5:30. I guess they don't like polite people asking mechanics they have never used to explain the work they are doing and answer questions. I was referred to this place by word of mouth, but I noticed the company has changed names, so I'm guessing it's under different ownership now which may be why other had such a better experience than I did.

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