Hayden Saab

  • 4.1 of 5 stars
4 reviews

936 Commercial Street, Salem, OR 97301, us

(503) 378-7097

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Website URL: 

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
4.3/5
They are competent
4.7/5
Their repair price is reasonable
4.0/5
They complete the work in a timely manner
4.3/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
2.5/5
They treat male and female customers in the same manner
N/A
They are always honest
4.3/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.7/5
The shop is located in a safe neighborhood
3.5/5
The hours of operation are convenient for customers
3.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.3/5
Nov 06, 2011
Jan 18, 2002
Tom is precisely the kind of mechanic that Saab owners (and prospective Saab owners) need. He knows all the Saab idiosyncracies intimitately and has never failed to quickly correct whatever problems I've encountered. Tom and his father before him have made the two Saabs I've owned over the last 15 years (a 900 and now a 9000) easy to live with and reliable. Like Saabs, Tom has his own set of idiosyncracies: it took years for him to agree to tolerate and work on 9000s and he seems to have a strict code on how owners should treat their cars.
Nov 06, 2011
Apr 30, 2009
Tom is a very good mechanic - and has specialized in SAABs since before his father passed the shop on to him in the 80's. He typically prefers customers who are willing to be realistic about the cost of owning and maintaining a nice automobile, but does not overcharge for the quality work that he does. His ethic is impeccable.

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