PDX Automotive

  • 4.5 of 5 stars
25 reviews

5934 NE Halsey St, Portland, OR 97213, us

(503) 282-3315

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
4.5/5
They are competent
4.6/5
Their repair price is reasonable
4.0/5
They complete the work in a timely manner
4.4/5
They respond well when they screw something up
4.6/5
They take the time to explain the problems and necessary repairs
4.7/5
They treat male and female customers in the same manner
4.7/5
They are always honest
4.5/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.4/5
The shop is located in a safe neighborhood
4.3/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.7/5
Sep 28, 1997
I've been taking my cars to this shop for years. I trust them implicitly as they've repeatedly been very honest and needed (and un-needed) repairs. They explain process, procedures, and parts in a way that makes it quasi-understandable even for a mechanically challenged person like me. It's also handy to drop-off my car before work, using their night-drop for keys. They always call to keep me updated on the status of the repairs & the impending charges. Over the years, I've recommended PDX to a number of colleagues and they've all come back with positive repair experiences. In this day when mechanics are often lumped together with politicians, cab drivers, and car salesmen, Gerard and his crew are outstanding for their honesty, fine work, and good humor throughout the whole process. I give 'em 5 stars!
Jul 12, 2000
Gerard, the owner, as well as the handful of mechanics that work there always give it their best shot...and they're seldom wrong. They start with the simplest possible solution, and work their way from there to solve the problem. My only gripe is that they're too good...it can be hard to get an appointment. However, friends report that the alternates they've provided have worked out very well for them. They actively participate in a number of environmental reclaimation programs above and beyond what's required... a definite added bonus. PDX is simply as good as a car repair shop gets!
Aug 29, 2000
I've been taking my cars to Gerard for 15 years. He is always gracious and takes time to explain the problems to me. Their shop is not far from the light rail and on a bus line. They will provide free transit tickets. They have a strong environmental ethic. They're GREAT!
Feb 13, 2009
I was referred to PDX 5 years ago when Hawthorne Automotive quoted me a very high price to replace the dashboard light on my Ford wagon. Hawthorne thought it would be a very involved procedure requiring the removal of the dash. I went to PDX and almost made them laugh w/ this description. Since then I have taken my 11 year old Ford Taurus, My 2003 Toyota Corolla, my daughter's 95 Pontiac Grand Am and my other daughter's 98 Volkswagon Jetta there and we are treated well. The price is fair, the work is excellent and my teenage daughters are not only treated like they have brains but are given explanations about the work so they understand what was needed or what may be needed down the road. I almost don't want to tell anyone because I don't want them too busy for us. Great folks. Cute dogs too.
Nov 07, 2011
Feb 13, 2009
The people at PDX Auto have been my repair people since I lived in Portland within walking distance of their shop -- my first reason for taking my car there. I have kept receipts for service only from 1999, but I'm sure my car has been seeing them for at least 10 years. I have moved out of town but keep coming back to PDX because I trust them. My husband knows how to do much of the work they do for me but they do it when I say they should. They're liberal but they don't proseltize, they love their dogs but keep them in control, they talk nice but don't waste words. I listen to you and if you need someone with whom to consult, try them. Cheers, Laura
Feb 13, 2009
The PDX team is very competent and honest. No doubletalk or sketchy communication. I have been taking my cars here for a few years now, and keep going back because they are honest, the guarantee is good, and they back up all their work. I also know that you get what you pay for, and PDX gives me the best value for my dollar. As an extra benefit, they are an environmentally friendly facility. That is very important to me, as I feel businesses need to lead by example.
Feb 13, 2009
I first started going to PDX 20 years ago when I thought I had lost my transmission. I was expecting a huge repair cost, but when they called me back they told me I had lost a .35 clip. Since then my whole family has used them and they have been extremely helpful for my daughter who has had some bad luck with cars. Most recently I was again reminded of the difference between a place like PDX and other places. I had taken my car for an oil change and basic maintenance to the Toyota Dealership (they had offered a deal)...they told me my car needed $2000 worth of work (it is a 13 yr. old car). I then took the car to PDX and $22 later I have the car back. I am continually amazed at the level of honesty and professionalism they exhibit. I can always trust what they say and when they fix something they fix it. If they aren't sure they say that up front and are clear about options and possibilities. They deserve recognition and high praise for sticking to their values when it would be easy to do otherwise. Thank you, Herb Ozer
Nov 07, 2011
Feb 13, 2009
Very competent crew that communicates well. Their integrity is nearly neurotic - and much appreciated.

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