MBI Mercedes Independent

  • 4.2 of 5 stars
3 reviews

1309 SE Hawthorne Blvd, Portland, OR 97214, us

(503) 231-0444

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Website URL: 

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Hours
 
Specialties
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Loaners
No
Notes
 
They are always honest
4.3/5
They are competent
5.0/5
Their repair price is reasonable
4.3/5
They complete the work in a timely manner
4.0/5
They respond well when they screw something up
4.0/5
They take the time to explain the problems and necessary repairs
4.3/5
They treat male and female customers in the same manner
4.0/5
They are always honest
4.3/5
I would use this mechanic again
4.0/5
I would recommend this mechanic to others
4.0/5
They fix the problem the first time
4.3/5
The shop is located in a safe neighborhood
3.7/5
The hours of operation are convenient for customers
3.7/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.5/5
Dec 28, 2000
I have a Mercedes Benz diesel and many of the parts can be hard to find in my area except at the dealership. They usually have the parts I need, give plenty of advice on how to make repairs, and the prices are less than the dealership and the service is faster. I am very happy with MBI, and since I have taken my '79 300D there since I got it four years ago, and it purrs like a kitten. They are knowledgeable, helpful, and the main guy, Sig, is great at telling you what is wrong and what it takes to fix it.
Jan 28, 2006
Sig, the service advisor, is a local institution with Mercedes owners throughout the Portland Area. The shop only works on Mercedes-Benz and they clearly know their product. Their labor rates are extremely reasonable. The Parts Dept is well stocked with reasonable prices. One of the mechanics made a mistake servicing my car and the shop was quick to correct the problem. The shop is crowded and not particularly convenient. The waiting area leaves a lot to be desired. Still, I go out of my way to use their services because I trust them to do good work at prices substantially below others in the area- especially the local dealer.
Sep 30, 2013
  • nrkmann
Since Sig sold MBI the customer service folks are not as friendly. Just a competent just more brusk. The prices seem to have gone up about $10/hr. I have had an argument about how to torque the injector pump lines to the injectors. MB says it is a three step process but they did not know. Only when I took in the technical manual, not the shop manual, did they agree to use the three step process. Makes all the difference in how smooth the diesel runs. They are still the best in Portland.

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