Matrix Integrated

  • 4.9 of 5 stars
25 reviews

4000 SW Macadam Ave, Portland, OR 97239, us

(503) 443-1141

Javascript is required to view this map.

Add a review

Log in or Sign up to add a review

Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.5/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
4.9/5
They take the time to explain the problems and necessary repairs
4.9/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.9/5
The shop is located in a safe neighborhood
4.8/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.7/5
Nov 07, 2011
Aug 05, 2006
If every shop was as good as the boys at Matrix the end customer would never have any complaints. I drive down from Vancouver, Canada to Portland to have the techs there do installations and work on my car and have always been pleased with the results. They are people of their word, competent and competitively priced.
Nov 07, 2011
Nov 07, 2011
Nov 07, 2011
Nov 07, 2011
Nov 07, 2011
Nov 07, 2011
Aug 05, 2006
What can I say about Matrix? Every time I've had work done they are the ones I look to get the job done right, the first time! I've dealt with other VW/Audi tuners in the area but even after just talking to some of them, I always go back to the guys at Matrix. The customer service is amazing! I've never had this level of customer service anywhere else, no matter what the business. The guys at Matrix know what they are doing and the techs are magicians with Volkswagens and Audis. They service other vehicles but I've only taken the two makes in for service or tuning. PROS: Great customer service Vast selection of custom and vehicle specific parts Knowledgeable techs and competent sales staff A clean shop and waiting area complete with pool table One of the only AWD Mustang dynos in the Pacific NW CONS: None I've been going to Matrix since 1997 when they were a little shop in a gravel parking lot. The new location is perfect and easy to find. All the work I've had done at Matrix has been top notch and I will continue to take my vehicles to Justin, Jeremy and the crew for as long as they'll have me as a customer. Thanks a million guys! You're all aces! Cheers! Tim
Nov 07, 2011

Get the Car Talk Newsletter



Add a shop

Know a great mechanic? Tell the world!

Get started

Geocoding courtesy of USC Spatial Sciences Institute