Hawthorne Auto Clinic Incorporated

  • 4.6 of 5 stars
45 reviews

4307 Se Hawthorne Blvd, Portland, OR 97215, us

(503) 234-2119

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Specializes in Radiator work
Loaners
No
Notes
 
They are always honest
4.6/5
They are competent
4.5/5
Their repair price is reasonable
3.9/5
They complete the work in a timely manner
4.7/5
They respond well when they screw something up
4.3/5
They take the time to explain the problems and necessary repairs
4.6/5
They treat male and female customers in the same manner
4.9/5
They are always honest
4.6/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.4/5
The shop is located in a safe neighborhood
4.9/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.9/5
Nov 06, 2011
Nov 06, 2011
Nov 06, 2011
Apr 28, 1997
Shop offers bus passes, beepers and is very convient. Always courteous, patient responses to questions.
Feb 08, 1998
I have used Hawthorne Auto for many years. They are good people. I live on the other side of town and travel out of my way just to use them. I trust them very much.
Aug 22, 1998
All the mechanics at this shop are excellent. Liz and Jim own the shop and male and female mechanics work there. They diagnose problems well, explain what is wrong, and tell you when there is nothing wrong with your car. They are friendly and courteous. Their prices are a little high, but you get the best service and referrals. Honest, competent and nice.
Oct 15, 1998
They charge for their work, but it represents good value for the money. They are open 8 to 6 / M to F - not always convenient for the customer, but it does show consideration for their employees. It's comforting to know that I have a happy mechanic inside my car with dangerous implements. Women are well represented on their staff, including a couple of excellent mechanics. They are not perfect - but they are the best shop I have ever done business with in my 40 years of driving.
Nov 29, 1998
When I moved to Portland I dreamed of finding a mechanic who would make fewer mistakes than I do - a surprisingly difficult challenge back in my old SoCal neighborhood. Hawthorne Auto Clinic is that place. Jim, Liz and the entire staff are the most competent, most honest, and fairest group of mechanics I've ever met. In other words, they're in the wrong field, altogether!
Jan 29, 1999
My mechanics are fantastic! I have never trusted a garage as much as I do the folks at Hawthorne Auto Clinic. Here are a few of the things I appreciate most about them: - they can always get my car in right away, even though they are always busy - they usually finish even large jobs in one day - they communicate with me throughout the process - when they're finished, they go over what they have done, including a complete and very clear print-out of every move they made, and every part or service for which they are charging me - the company is owned by a husband/wife team; there are a number of female mechanics/managers; they always treat me with respect and don't try to talk down to me - they are environmentally conscious and have won a number of environmental and community awards - they refer me to other shops when those shops could do the job better or substantially cheaper - they offer me advice on car issues that have nothing to do with them - they are ALWAYS pleasant to work with The only minuses are: They aren't open late or on weekends, and they don't have loaner cars (but they will give you bus tickets) They are a wonderful business and group to work with.
Jun 29, 2000
  • N/A
I second the comments above...Jim Hauser is the most amazing auto shop owner I have ever worked with. He is also the best Fiat mechanic in the Rose City. A genuine enthusiast, he keeps those Spiders and X1/9s on the road here. In my case, he has taken care of what is likely the only Fiat 128 sedan left in town. Highly, highly recommended. MikeR

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