Wayne's Garage

  • 4.9 of 5 stars
16 reviews

27 E 27th Ave, Eugene, OR 97405, us

(541) 342-3941

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Specializes in Radiator work
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.4/5
They complete the work in a timely manner
4.9/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.9/5
They treat male and female customers in the same manner
4.9/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.8/5
The shop is located in a safe neighborhood
4.9/5
The hours of operation are convenient for customers
4.6/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
May 20, 2006
Great mechanics.
Jul 27, 2000
Wayne's has actually recommended AGAINST some repairs, as the money put into the vehicle is not justified by the value of the car itself (imagine--a mechanic who recommends NOT getting some expensive work done)
Jan 08, 2002
Wayne's garage was a great! THey are a very busy company and they still manage to get your car fixed correctly in a timely manor. The garage my car was in previously had my car for 1 month and out 600 miles on my car and still did not get my car fixed. Wayne's, while a little bit more expensive, had my car fixed in two days and only put two miles on my car. They also wash and vacuum your car. They explan things to you and give any further recommendations they may have for your car, with no pressure to bring it back to them. They were the best experience I have ever had with a car repair shop.
Jan 29, 2002
They treat their customers with respect and are very clear and reasonable. They told us when a repair was more of a waste of money for the age and value of our vehicle.
Feb 25, 2002
Fantastic customer service, VERY thorough, Super friendly, take time to adress all of my concerns, take time to educate me.
Dec 23, 2007
  • N/A
Another garage screwed up my car and then told me I was crazy when I took it back to them and told them what it was doing. I took it to Wayne's and they LISTENED to me, looked at the car, found the problem and FIXED it! Wayne's is the best! I will not take my car anywhere else. Even though they charge more, it's worth it because they treat you with respect.
Nov 06, 2011
Jan 22, 2004
They will pick your car up and deliver it back to you! I've never had a service or repair that I was not completely satisfied with. They are priced slightly above the competition, but the peace of mind that they have done everything corectly and honestly is well worth a couple of extra $. Actually, when estimating they tend to be higher that actual charges you end up paying. And they wash and clean you car in the deal How can you beat it? RrF
Apr 15, 2004
I have never had a repair done at Wayne's garage, but my impressiopn of the ethical code of the garage is very favorable! I called to schedule a brake job, but was concerned about price. The person I spoke to spent nearly fifteen minutes on the phone with me discussing my options (including letting me know that I may find a better solution to my issue at a competitor, or suggesting that I tackle the repair myself). I am very impressed! I will definitely turn to them for my next repair.
Nov 02, 2004
Nothing more, but Wayne's always treats me, a middle aged female, like I have a brain--they are very pleasant to deal with and always do good work! I miss them now that I am temporarily living in Taiwan and can't understand a word the mechanic says. Only good thing about car repair in Taiwan, the mechanic comes to my work and picks up my car and returns it to my work--cool.

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