Jackson's Auto Care

  • 3.2 of 5 stars
2 reviews

660 W 6th Ave, Eugene, OR 97402, us

(541) 344-7366

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Website URL: 

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Hours
 
Specialties
Has ASE certified mechanics
Loaners
No
Notes
 
They are always honest
3.0/5
They are competent
3.0/5
Their repair price is reasonable
2.5/5
They complete the work in a timely manner
4.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
3.0/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.5/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.5/5
Oct 25, 2005
I have been extremely impressed with the quality of service I have received at Jackson's. The mechanics are friendly, competent, and provide a high level of customer service. They have taken the time to answer questions about any repair work I need and gave me advice when I needed to buy a new car. They have gone the extra mile for me as a customer and have never been condescending or impatient. The shop is immaculate, and their hours of operation and shuttle service are convenient for those who work. Their labor costs are higher than other shops, but I believe it is money well spent. Fortunately, AAA members are eligible for a discount on parts, which offsets some of the cost. The only downside to going to Jackson's is that they are very busy; you would be well advised to make an appointment for routine service. I have told everyone I know to go to Jackson's for auto repair; they are simply that good.
Apr 17, 2014
  • lux
They found a multi-thousand dollar problem with my car plus another $500 for the front brakes and suggested the car may not even be worth fixing since it is an older model. I took my car to the dealership for a second opinion, and they said my car was is great working order (large problem no where to be seen), and only needed to charge $260 for my brakes. I do not trust these guys, I suggest you look elsewhere.

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