Gary's Independent Subaru Service

  • 5.0 of 5 stars
13 reviews

3940 W 13th Ave, Eugene, OR 97402, us

(541) 246-3988

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.8/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
4.9/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.9/5
The shop is located in a safe neighborhood
3.8/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.7/5
Apr 23, 2008
I'm glad I found these guys. They did a bumper to bumper inspection of a used Forester I was thinking of buying, and saved me from a disastrous purchase. They are incredibly thorough and knowledgeable about Subies, to the point of having zen-master intuition about these things. I brought in my used '99 Outback wagon I had just purchased, and they gave it a thorough inspection and fixed it all for an unbelievably reasonable price. Noone else could even come close to their prices. It was nice to see that while they specialize in Subarus they do ALL the work needed instead of only fixing certain aspects of the car. It was also nice to have someone working on my car who didn't have to be convinced that the head gasket might need replacing after 90k. Most mechanics I spoke with couldn't wrap their minds around this. The slobbery friendly boxer is the best part, though. A unique place full of character, in the middle of nowhere. I have found my mechanic for life.
Nov 07, 2011
Nov 07, 2011
Nov 07, 2011
Jan 01, 2005
Gary is a no-nonsense lover and master of Subarus. Based on the amount of work that he hasn't recommended, I take it that he only does what is necessary to keep my car running and has offered used parts when available. He also gives student discounts on parts in a university town. Worth the trip out to West Eugene and across a bumpy dirt driveway.
Aug 12, 2005
Love this place. Only sad that he is Subaru only and won't work on my husband's Nissan truck. Lucky for us Gary is wonderful and recommended a good/honest mechanic for the truck. I wish all my friends had subies so that I could send him all their business. As it is I'l just have to send them all to Dave Russell, the guy he recommends for those "other cars". - Bree Ervin, Eugene, OR
Sep 14, 2007
I have a 05 impreza with 70k miles. I had my brakes worked on. This included new pads font and back, rotors resurfaced and brake fluid flushed and replaced. The last part was his suggestion. I felt that the service being given was honest. Gary called me as soon as he knew what exactly needed to be done. His price was well over one hundred dollars cheaper then the dealer. Obviously that extra money the dealer charges is going to the shinny decor and slick uniforms. Gary's place is not that kind of garage. Gary was a super great guy and his dog is very sweet and kind. I would strongly recommend him to anyone. By the way Gary said he is willing to work on other cars besides SUBEEs. I should say I went with Gary based on recommendations form this site. I disagree that you need to be a NRA supporter to get along with, or to get good service from him. That just plain ignorant.
Nov 07, 2011
  • N/A
Nov 07, 2011
Jun 26, 2010
I located Gary's on the Car Talk Mechanic Pages and also found him to be great at what he does. He figured out what was wrong with my Forester, although it was an unusual problem (auxiliary fan switch not working), fixed it for a good price, and gave me the straight poop.

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