Bill & Gary's Automotive

  • 4.8 of 5 stars
11 reviews

1641 W 6th Ave, Eugene, OR 97402, us

(541) 343-3615

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Specializes in Radiator work
Has ASE certified mechanics
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.1/5
They complete the work in a timely manner
4.6/5
They respond well when they screw something up
4.4/5
They take the time to explain the problems and necessary repairs
4.7/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.6/5
The shop is located in a safe neighborhood
4.3/5
The hours of operation are convenient for customers
4.6/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.7/5
Jan 02, 2000
Although I now own a Toyota ( so what do I need a mechanic for?), But years ago, after I spent $100 on having my car fixed while stranded on the Freeway, Gary made a "Car" call and installed a less than $2 part, and charged me a small amount for service. That was in the early 80's and for a new customer! The one time he made an error on repair, he loaned me his classic car to drive home( I live out of town)and fixed the problem quickly. There are cheaper mechanics in town, and garages with waiting rooms and free donuts but this is one place I'm confident I won't have wheels falling off on the drive home. In a couple of years we'll have a 20 year anniversary! So I won't be moving any time soon.
Nov 07, 2011
Aug 29, 2000
I was referred to this shop by a personal friend and I have been a loyal customer ever since! I have been going there for over four years now and I have never been disappointed. I have referred many friends and family to Gary's shop and they have all been amazed at the quality of service offered. He is always honest and forthwright and will tell you in advance how much each repair will cost to fix. He never pushes unneccessary work and offers alternatives when they are available. I highly recommend Bill and Gary's to anyone needing an honest, reliable mechanic, and guarentee they will be impressed by the service they receive. On a side note, I didn't answer the question about how well the shop responds when they mess up, because I have never had a problem!
May 27, 2004
I've been a customer of Bill&Garys for close on 15 years and, as with most people nowadays have a busy daily schedule, as a result I often neglect to let people know how much I appreciate their expertise and helpful attitudes,I'd like to take this oppotunity to thank everyone at Bill&Gary's for their honesty,integrity and all of the great service they have given me over the years. Thanks Guys
Dec 17, 2004
I have been going to Bill & Gary's for years now, and think they are great. Of course no one is perfect. Because they are so busy, I've had two occasions when the 'fix' didn't actually solve the problem, and I had to go back. I think that's due more than anything else to how much business they are doing. But that small thing aside, they do great work, they are fair, and really great to work with, especially when you have a breakdown.
Oct 12, 2005
I have had mixed experiences with B+G. They do good work and they were more than willing to fix (for free) a problem with a job that they did. Donovan is very friendly and personable. On the other hand, they are a little on the pricey side. And I have had some bad experiences with them going way over estimate, taking forever to get things right and people other than Donovan never seemed to want to give me the time of day.
Jun 23, 2009
Gary is the best mechanic I've ever dealt with. He is honest, straightforward, smart, communicative, funny and just an all-around great guy. I've been taking my car to him for 10+ years, and he has never made a mistake in any work he's done for me. I am moving to NM, and he and his shop are one of the things that I'm going to miss most about Eugene. Bill & Gary's automotive - BEST MECHANICS EVER!
Nov 30, 2009
I had Gary work on my 98 Mazda Protege for 6 years. When I left Eugene, leaving behind my trusted mechanic was the hardest part. Gary always saves the old/broken parts he's replaced in order to show you exactly what went wrong. He's also been able to squeeze in my car for a last-minute water pump replacement when mine failed just before I was to drive across the country. Finally, Gary received the best compliment a mechanic can receive - my new mechanic (in another city) took a look at my car and commented that the previous mechanic (Gary) did a heck of a job keeping a car with so many miles on it running so well!
Jan 13, 2011
We have been customers for 20 years. Never a bad experience! We tell Gary he can't ever retire. We've even called him from hundreds of miles away to get advice--once we learned that an Idaho mechanic was trying to rip us off. He's a person we really trust.
Apr 08, 2011
Have checked cars that I was thinking of buying at least 4 times for free & put on lift + test drove, because I am their customer & have been for years. Always solid advice.

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