B & A Automotive Full Service

  • 2.4 of 5 stars
5 reviews

801 E Washington Ave, Cottage Grove, OR 97424, us

(541) 767-2965

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Website URL: 

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Hours
 
Specialties
Has ASE certified mechanics
Happily gives binding estimates
Loaners
No
Notes
 
They are always honest
2.6/5
They are competent
2.8/5
Their repair price is reasonable
2.8/5
They complete the work in a timely manner
3.0/5
They respond well when they screw something up
2.0/5
They take the time to explain the problems and necessary repairs
2.6/5
They treat male and female customers in the same manner
2.0/5
They are always honest
2.6/5
I would use this mechanic again
2.0/5
I would recommend this mechanic to others
2.0/5
They fix the problem the first time
2.5/5
The shop is located in a safe neighborhood
4.5/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
May 05, 2007
Adam and Bob have worked on my car, my husband's car and my daughter's car. They are honest about the need for repairs and when it is a waste of time or money (old car on last legs) to repair. They treat my daughter and I the same way they would treat a male customer, which in this area is a rarity. We have had our cars repaired by Adam in Cottage Grove and by Bob at the shop in Springfield (4136 Main St. 541-689-0841) and we will continue to use them.
Jan 12, 2014
  • cames
Ok here we go. A $450 bill for a Mass Air Flow Sensor is one thing. A mile TEST DRIVE is quite another. Did they bother to re-imburse for the aforesaid mile test drive? NOT. So instead hire an 18 year old male teenager. Why? 18 year old male teenagers know everything, & they won't have enough money to take a mile test drive!
Jan 12, 2014
  • cames
I am writing again. "B & A" auto did some repairs but a 68 mile test drive, after NOT fixing that Mass Air Flow sensor. Let me be clear a Sixty Eight Mile Test Drive!
Jan 13, 2014
  • cames
My final complaint about B&A Auto repair. When quizzed about their ASE Certifications they meekly replied that neither me or my partner have had time to renew them. Is it not strange that they always have a constantly changing array of junk cars out in front of their shop. Classic trick. Do not be fooled by these fools!
Aug 16, 2015
  • lillibolero
I trust Adam and Bob. They've been keeping my '94 Jeep running for several years now, and have talked me out of getting repairs done that they didn't think were immediately necessary, given my somewhat meager budget. I am very happy with their work.

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