LaRue Automotive

  • 4.9 of 5 stars
2 reviews

3840 E 2nd St, Oklahoma City, OK 73034, us

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.5/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Jun 07, 1997
Steve has taken inordinate amount of his time, at no charge, to go on diagnostic drives. He also takes telephone calls, or if he is out, will call back promptly. Recently, he discoverd that a problem related to a faulty shock. I told him to replace all the shocks. He knows that I buy specialty items at a 4x4 shop. He suggested I take my 4x4 there, tell them the shock is defective, and ask them to put on a whole new set under the manufacturers warranty. I did so, and my 4x4 shop did so, and the whole thing didn't cost me a dime. Steve COULD have sold me a new set of shocks, but instead came up with a sound alternative. He is always thinking for the customer and for the LONG term relationship.
Jul 18, 1999
Johnny takes the time to explain in detail what appears to be the problem and solution. He will personally test drive the vehicle if that seems appropriate, to verify the repair. On a recent occassion, what was expected to be a simple brake adjustment job, due to the trained eye of one his mechanics and Johnny's correct diagnosis, a repair to one wheel's brake mechanism corrected a life-threatening danger. I would feel safe to leave my car with him with instructions to raise the hood, listen to it, kick a tire, drive it, fix it and call me when finished.

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