Longview Automotive

  • 4.7 of 5 stars
3 reviews

700 Sw Frank Phillips Blvd, Bartlesville, OK 74003, us

(918) 337-2155

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Website URL: 

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Hours
 
Specialties
Has ASE certified mechanics
Guarantees all work for at least 1 month or 1000 miles
Loaners
No
Notes
 
They are always honest
4.7/5
They are competent
4.7/5
Their repair price is reasonable
4.7/5
They complete the work in a timely manner
4.3/5
They respond well when they screw something up
4.7/5
They take the time to explain the problems and necessary repairs
4.7/5
They treat male and female customers in the same manner
4.7/5
They are always honest
4.7/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.7/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.0/5
Nov 13, 2008
We've been using Longview for a couple of years and he's done repairs and used car check-ups (when we are buying)on our Hondas, a Nissan, and a Mercury Sable. He's very honest, will fix what he can, recommend someone else if it's better done elsewhere, and stand behind his work. The downside is that he gets a lot of work and doesn't have a huge shop, so he might not get to it 'til later in the week.
Oct 04, 2008
Richard Ely is the owner of Longview. He has gone out of his way to help folks in need, especially travelers whose cars have wiped out in the middle of long trips, sometimes doing these jobs for little or no pay. He has done great work at reasonable prices for me and several of my friends, and has remedied any problems that arose later without grumbling. When my Taurus radiator tank cracked I got a replacement on ebay and he installed it for a VERY reasonable price. Richard is a GREAT guy!
Mar 23, 2015
  • JGeorge
I highly recommend Richard with Longview Automotive. I was refereed to Richard by another small business here in town less than one year ago. Word of mouth goes a long way with me. I have since then taken my truck (2003 f150 4x4), my daughters truck (1997 Chevy 4x4), my Girl friends van (2007 caravan), and referred my mother and her truck (2003 f150 crew cab 2wd). Each time I would take my vehicle to Richard he would be sure to explain the problem along with costs and get my ok before performing repairs. Richard is a very competent and straight forward mechanic. He stays busy because he runs an honest shop. My vehicles have needed various repairs from new mirrors because the directional motors stopped working to repairing A/C and 4wd issues. He replaced a bent axle in my daughters 97 chevy and the dash in my f150 to solve an annoying glitch that caused my cluster to blink. My mother had a horrible experience with a well known repair shop in Broken Arrow, Ok who did a very poor $800 front end repair job. When the well known first returned her "repaired" truck saying all is well, her truck now made a new loud noise in the front end when turning on occasion. My mother took truck back to have it corrected and they sent her packing saying it wasn't their fault and they couldn't find a problem. I sent her to Richard in Bartlesville (a long drive from Broken Arrow) who not only figured out what the root cause of the original problem was, but he also corrected the work performed by the well known shop. It cost my mom an additional $$ to get it fixed but Richard fixed it right. Richard found that the well known shop installed the new parts wrong and was kind enough to document his findings for my mother so she could return to the well known shop and show them. My mother was very pleased with how well she was treated by Richard and how quickly he was able to get her repaired. She still expresses how great her truck runs which was repaired about 6 months ago. If you want a mechanic who will tell it to you straight then I would point you to Richard. He is not cheap but he is fair and you get what you pay for as they say. I could go on with other jobs I have brought to Richard at Longview automotive but suffice to say he does a great job and is not afraid to refer work elsewhere if he is unable to do it himself for whatever reason.

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