Tansky Toyota

  • 3.2 of 5 stars
2 reviews

3260 Maple Ave, Zanesville, OH 43701, us

(740) 454-2512

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Hours
 
Specialties
Reminds you when routine maintenance is needed
Has ASE certified mechanics
Loaners
No
Notes
 
They are always honest
4.0/5
They are competent
4.0/5
Their repair price is reasonable
3.5/5
They complete the work in a timely manner
3.5/5
They respond well when they screw something up
3.5/5
They take the time to explain the problems and necessary repairs
4.0/5
They treat male and female customers in the same manner
3.0/5
They are always honest
4.0/5
I would use this mechanic again
2.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
3.0/5
The shop is located in a safe neighborhood
4.5/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.0/5
Nov 07, 2011
Aug 08, 2014
  • skinny2
We have stopped buying Toyota products largely because of the bad service at this dealer. While historically our Toyota's rarely needed repairs, even recalls required multiple trips and aggravation. Our last Toyota required four repair trips in the first 18 months and most of the hassle was due to bad service by this dealer. The manager (I believe his name is Rich) was rude to my wife on numerous occasions to the point she refused to take the car there and just drove to a dealer much further away. We also never (in 15 years) received a survey from Toyota about our experience here. Almost every other Toyota dealer or manufacturer we've used sends a survey or calls. If anyone asks me about buying a Toyota, I tell them to pick something else unless they want to drive an hour to get decent service.

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