Import Automotive Service

  • 3.1 of 5 stars
4 reviews

441 Spencer St, Toledo, OH 43609, us

(419) 385-7551

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Happily gives binding estimates
Specializes in Transmission work
Loaners
No
Notes
 
They are always honest
3.7/5
They are competent
3.8/5
Their repair price is reasonable
3.8/5
They complete the work in a timely manner
3.8/5
They respond well when they screw something up
1.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
3.7/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
3.7/5
The shop is located in a safe neighborhood
2.3/5
The hours of operation are convenient for customers
3.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
1.0/5
Feb 01, 2002
My XC developed a major oil leak after having the local dealer service it. I thought it was the drain plug since I had been having trouble with it (the dealer had replaced it). Turned out every bolt on the oil pan was loose. Now I'm not accusing the dealer of creating this problem, but it sure looks suspicious. They did 80,000 mile check and replaced timing belt. I think the price was considerably less than the dealship would have charged, and although the work was recent, I have no complaaints so far.I plan on making them my mechanic of choice.
Dec 17, 2007
Tracy and his techs are honest and experienced. He will look for the least expensive way to correct a problem. They work on most European makes but seem to specialize in Jags and then Mercedes. It's fun to look at his collection while you are there.
Jun 22, 2006
The owner, Tracy, has an amazing collection of imported cars. At least one XKE from 1961, Elvis Presley's MG, etc. and seems to have an overriding desire to keep good cars on the road. The "waiting room" really has to be seen to believed: EKXs, Bentley, Deloren, and posters and cut outs of Elvis.
May 05, 2016
  • Volvoguy
These guys scammed my wife and I. They had our vehicle for almost three weeks for a timing belt change. A lot of run around and got the car back. Clips were broke off power steering resivoir and kept loosing fluid. The we lost heat due to hose connector being broken and not hold sealed to pipe on engine at all. Spit out coolant everywhere which soaked the new belt. Also found damage to upper timing cover, hose opening cut out and melt marks nearby in plastic. Mountings for engine and transmission computer housing broken/missing and computer mountings not secured. No low coolant light came on when the level dropped because the level sensor is plugged into the connector for the computer housing fan and the fan is plugged into the sensor connector. Had it been warmer outside there would have been a very high potential for overheating and engine damage with little to no warning due to the level sensor being connected up improperly. Owner denied paying me back for the "service" I paid them to do right. Then got stuck paying dealership to fix all the screw ups. Thanks Import Automotive for screwing up my vehicle and the financial situation you put my family in with a baby on the way. Great job guys!!

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