Shaker Auto Hospital

  • 3.1 of 5 stars
4 reviews

16101 Chagrin Blvd, Shaker Heights, OH 44120, us

(216) 921-4455

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Specializes in Transmission work
Loaners
No
Notes
 
They are always honest
4.3/5
They are competent
4.3/5
Their repair price is reasonable
3.8/5
They complete the work in a timely manner
4.0/5
They respond well when they screw something up
3.0/5
They take the time to explain the problems and necessary repairs
4.0/5
They treat male and female customers in the same manner
2.5/5
They are always honest
4.3/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
3.5/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.7/5
Nov 06, 2011
Nov 06, 2011
Mar 15, 2007
This is the first 10 out of 10 shop I've ever used. Super honest, never try anything they arn't 100% competent with and will refer to other grade A mechanics.
Nov 30, 2016
  • BeenThere216
My car had engine light on, so I brought it to the Shaker Auto Hospital for diagnostics. Mark tells me that I will need a new throttle body that will cost $1,500. I approved that, but requested my old part back. A while later Mark calls and says that I don't need the new throttle body after all. Says that they changed the coolant & antifreeze and the light went off. Hmmm On a prior occasion, Mark mentioned that one of his mechanics owns the same car as mine. I am not accusing anyone but can't shake it off. One heck of a coincidence, what would have happened had I not requested the old part back? Likely coughed up $1,500, that's what I am thinking. Following repairs, my car was kept in the shop for several days while being taken on a road test, whatever that means. Used up a quarter tank of gas. About a month later I went to another place for an oil change, and they weren't able to do a tire rotation because the wheels were overtightened. The only other place I had my car in prior to that, was Shaker Auto Hospital. I don't know if this is a common practice to over-tighten the wheel lugs but this will result in yet another repair bill. It could have caused a huge problem per chance I happen to have a flat and no one would be able to take a wheel off. Bottom line, I don't recommend Shaker Auto Hospital especially for the extensive repairs or for the turbo cars. I am not going to set my foot in that shop for the rest of my natural life.

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