28th Street Auto Repair & More LLC

  • 4.1 of 5 stars
2 reviews

1716 East 28th Street, Lorain, OH 44055, us

(440) 240-2277

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
3.5/5
They are competent
3.5/5
Their repair price is reasonable
4.5/5
They complete the work in a timely manner
3.0/5
They respond well when they screw something up
3.0/5
They take the time to explain the problems and necessary repairs
4.5/5
They treat male and female customers in the same manner
5.0/5
They are always honest
3.5/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
3.5/5
The shop is located in a safe neighborhood
3.5/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Jul 19, 2011
This shop is a towing service/mechanic combination. I asked them to tow my car to their shop on 6/24, and they stated they would pick it up within a couple of hours. When I called back on 6/27 because I hadn't heard anything, they stated they had lost the paperwork and never picked the car up. They picked the car up 6/27 and said they would look at it and diagnose it by the 28th. On 6/30 when I hadn't heard from them, I called back and they had not even looked at it. Long story short, they had my car for 20 days, and in that time, never once gave me a phone call to update me on the progress. Even when they said they would call me and promised a time that it would be ready, they failed to have it ready and also failed to let me know that it wasn't ready. This was the worst customer service I have ever received from any type of business.
Oct 09, 2013
  • bowyer2014
This mechanic is where I take all my cars and recommend them to everyone. I have never experienced a problem with this company. I took my vehicle there and they found the problem and got it fixed for a very affordable price. The staff was friendly and they were willing to work with all my needs. Not to mention they have the BEST used tires.

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