Chapin's Auto Service

  • 5.0 of 5 stars
14 reviews

5416 Byers Cir E, Columbus, OH 43229, us

(614) 888-2172

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.9/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.9/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.8/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
4.1/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.3/5
Nov 06, 2011
Nov 06, 2011
Dec 24, 1998
Chapin's Auto is the first mechanic me and my family has really felt completely comfortable with. He explains the problem and gives an excellennt price explanation. He does all the work with the help of just one assistant, and still manages to complete the work in a timely fashion. However, the one thing that really stands out is his willingness to help us out on short notice. He'll squeeze you into his schedule if it is an emergency and takes time to take a quick look at your car if you feel something is wrong. He also gives great advice on purchasing used vehicles.
May 31, 2001
Andy Chapin is one of the most honest and hard working mechanics I've ever met. His hours are kind of early for my schedule but often when I drop off my car and keys at 10pm, he will call me at 7:30 the next morning and say that the car is fixed and ready to go. His prices are most fair and he trusts his customers. My son and I would recommend his shop to anyone especially those with foreign car
Dec 14, 2001
Not much - just that Andy (Chapin) is a good guy - he doesn't make a repair unless it is absolutely needed. He has also, on three occasions, made minor repairs or looked over a problem (and solved it) the day I called, and for no charge.
Nov 06, 2011
Feb 01, 2007
highly recommended! andy was recommended to me by a friend and i strongly agree. andy is very honest and very competent. he also on occasion makes minor repairs, free- of-charge, which probably don't cost much, but demonstrate the pride he takes in his work; most other mechanics would not put in the extra effort or time.
Aug 22, 2006
Andy was recommended to me about 10 years ago as one who really knows Japanese cars (which I had/have). Andy will always tell you if you really need that repair. He has done work for free if it was "just a little something". He always gets the work done when promised and if he can not do a certain repair, he sends you to someone that can. He takes the time to explain the repair before he does it. He trusts his customers and his customers trust him.
May 11, 2007
Andy is extremely honest and skilled!! Everyone I have recommended him to has had great experience and only take their cars to him. He has saved me many hundreds of dollars in the last few years. His costs are a lot less than the dealer and many other shops and his **experise and experience** is much better than the dealer for Honda, Toyota and Fiat. He works on other makes as well. If you are on a tight budget--he will tell you what is needed vs what can be put off.
Oct 17, 2007
I took my pathfinder to Andy many times until I had to move out of town. I was spoiled as Andy is very competitent and completed work in a timely manner. Andy didn't replace anything until it absolutely needed it and was very fair priced. The hardest part of my move was loosing Andy!

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