Byer's Imports

  • 2.7 of 5 stars
1 reviews

401 North Hamilton Road, Columbus, OH 43213, us

(888) 816-5137

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
4.0/5
They are competent
1.0/5
Their repair price is reasonable
4.0/5
They complete the work in a timely manner
4.0/5
They respond well when they screw something up
1.0/5
They take the time to explain the problems and necessary repairs
4.0/5
They treat male and female customers in the same manner
4.0/5
They are always honest
4.0/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
1.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Jul 03, 2012
  • DannyB
The first time I took my Subaru to Byer’s Imports in Whitehall for service, they forgot to bolt down the airbox. I noticed the problem before I took the car home, and had them fix it. The next time I took my Subaru to Byer’s Imports in Whitehall for service, they broke the rearview mirror, and the AC didn’t work (I can’t say for absolute certain that the AC was their fault, but the timing is just too much to be coincidental). When my Subaru’s radiator broke, I took my Subaru to Byer’s Imports in Whitehall for repair. They installed the main and overflow hoses incorrectly such that the main hose ruptured against the fan while I was on the highway. I was stranded and had to pay for the tow, and the follow up repairs. When I took my Subaru to Byer’s Imports in Whitehall to fix the CEL for an evap fuel system leak, they scratched the paint near the fuel door down to bare metal, and didn’t tell me. I found the scratch before I took the car home. They said they’d fix the paint, and when they did they merely applied touch-up paint with a toothpick. To make matters worse, the CEL was back on not twenty four hours after I took the car home. Just last week my AC failed again, and I took my Subaru to Byer’s Imports in Whitehall to fix the AC, fix the CEL and evap fuel system leak, and change the oil. Just a few days after I took the car home, the AC failed again, and the CEL is back.

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