Downtown Auto Service

  • 5.0 of 5 stars
4 reviews

2237 Saint Clair Ave Ne, Cleveland, OH 44114, us

(216) 621-1984

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Hours
 
Specialties
Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.8/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.3/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.3/5
Nov 06, 2011
Nov 06, 2011
Dec 18, 1999
Dick Thomas had the opportunity to sell me a new Air Conditioning compressor. Instead, he encouraged me to contact GM because the compressor should not have failed in only two years. GM did replace it without charge, but only on my second try.
Sep 01, 2007
MY DAUGHTERS FORD TAURUS AC/HEATER WENT OUT WHEN THE TEMPERATURE WAS IN THE 90s. AFTER CHECKING THE FUSE AND LEARNING THE FUSE WAS GOOD, SHE MADE AN APPOINTMENT WITH THE FORD DEALER. WHEN SHE ARRIVED, THEY TOLD HER SHE WOULD HAVE TO LEAVE THE CAR AND IT WOULD COST $90 FOR THEM TO DETERMINE WHAT WAS WRONG. SHE LEFT. WE FOUND DOWNTOWN AUTO ON CARTALK.COM. AFTER MAKING AN APPOINTMENT, SHE BROUGHT HER IN AND WITHIN A FEW MINUTES SHE WAS GIVING AN ESTIMATE TO REPAIR PLUS PARTS. THE PART(S) WERE ORDERED. SHE MADE AN APPOINTMENT TO DROP HER CAR OFF ON HER WAY TO WORK. DOWNTOWN AUTO DROVE HER TO WORK, FIXED HER FORD, PICKED HER UP DURING HER LUNCH HOUR, THEY DROVE BACK TO THE SHOP, SHE DROVE BACK TO WORK WITH A/C. THE TOTAL COST WAS A LITTLE MORE THAN WHAT THE DEALER WANTED JUST TO LOOK AT THE CAR.

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