Hills & Dales Auto Care

  • 3.8 of 5 stars
12 reviews

4500 Hills And Dales Rd Nw, Canton, OH 44708, us

(330) 477-9923

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
4.2/5
They are competent
4.3/5
Their repair price is reasonable
3.8/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
4.0/5
They take the time to explain the problems and necessary repairs
4.5/5
They treat male and female customers in the same manner
4.7/5
They are always honest
4.2/5
I would use this mechanic again
2.0/5
I would recommend this mechanic to others
2.0/5
They fix the problem the first time
4.1/5
The shop is located in a safe neighborhood
4.9/5
The hours of operation are convenient for customers
4.7/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.9/5
Aug 15, 2005
My first choice for any auto repair. I highly recommend.
Apr 12, 2002
They do preventive maintenance checks every time a car comes in at no charge. They have over 50 years experience int the shop and office.
Dec 28, 2008
They did good work on my '55 thunderbird and '64 corvair - they know how to work on old cars.
May 28, 2004
I got about five estimates on an expensive problem, The were im the upper middle as to price but explained things and sounded competent.
Jun 01, 2004
I have takn my car & truck to ther location for three years. They advertised that they have same day service, no appointment needed, competitive prices & shuttle available. The same day service was important to me and they live by what they advertise. Good people,good work & honest. Chris Falconer
Aug 14, 2008
super people,super service,loner cars
Feb 23, 2009
First time user (based on your recommendation). I found Marty and his staff to be very professional and courteous. They explained everything to me and gave me a fair estimate. (Less than the Chevy dealer). Work was done very well and quicker than I expected. They also took me home and picked me up. I would recommend them to a friend or relative.
May 27, 2009
The guys that own the shop are fun guys to talk to and are very up front with everything they do. I found them 5 years ago and after many years experiencing work at car dealerships and the frustration with them not getting the work done and having to almost always take the vehicle back it is a joy to take a car Hills and Dales Auto Care. In fact I took my new 2006 RAV 4 back to the Toyota garage once for routine service and will never go back there again, except for warranty work. I just purchased a 2009 Camry XLE for my wife and it will not go to the Toyota garage unless it is warranty work. These guys are great.
Mar 28, 2011
Marty and his partner are nice to deal with. They have always been up front with our cars. We (my wife and I) use them regularly for routine maintenance, oil changes, etc. They willingly will admit a mistake and take care of it at no charge. They treat women with respect and honesty. Compared to the Toyota garage, their prices are more than fair. You can drive in without an appointment for routine maintenance or for a check on a problem. They have a loaner or will take you home and pick you up if the loaner is out. I've been using them for about 10 years. They have taken car of my Fords, Buicks and now my Toyotas. Their mechanics are top notch in my book.
Aug 12, 2011
I took my 2000 Ford Focus to these people because the air conditioner was not cooling properly. They told me that the evaporator was leaking refrigerant and that the entire dash had to be removed to remove and replace. The repair was estimated at $1500.00. I wanted a second opinion so I took it to another garage who friends told me was very reputable. They told me the evaporator was DEFINITELY not leaking, but, in fact, it was the compressor. Total cost to fix $500.00. Being a person who wears suspenders and a belt, I took the car to a third place and paid them the $35.00 to diagnose the cooling system leak. Result --- DEFINITELY the compressor and the evaporator showed ABSOLUTELY NO sign of leakage of refrigerant. Cost to repair $468.00. Hillsdale did NOT use an electronic "sniffer" to detect the leak, but rather relied on dye injected into the air conditioner system and a UV light. They were saying that since they could not see any dye, and the evaporator was inside of the dash, the leak had to be in the evaporator. Bad diagnostic technique or maybe (no proof just a possibility) they knew the compressor was the culprit and they were going to replace it, charge me for replacing the evaporator, and come out a big chunk of money to the good. The previous statement is NOT an accusation but a possible scenario.

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