Exact Car Care

  • 3.1 of 5 stars
3 reviews

4505 Hills And Dales Rd Nw, CANTON, OH 44708, us

(330) 479-9999

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Hours
 
Specialties
Has ASE certified mechanics
Specializes in Brakes and Mufflers
Reminds you when routine maintenance is needed
Loaners
No
Notes
 
They are always honest
3.3/5
They are competent
3.7/5
Their repair price is reasonable
3.7/5
They complete the work in a timely manner
3.7/5
They respond well when they screw something up
3.0/5
They take the time to explain the problems and necessary repairs
3.7/5
They treat male and female customers in the same manner
5.0/5
They are always honest
3.3/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
3.3/5
The shop is located in a safe neighborhood
4.7/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
May 18, 2007
SERVICE WRITERS ARE GREAT, SHOP IS CLEAN, INTERNET ACCESS, CAPPUCCINO AND COFFEE AND SNACKS ITS A GREAT PLACE FOR CAR SERVICE
May 06, 2010
I brought my car into their shop after a bad experience at another auto shop. These guys were geniuses - they figured out the problems with the car right away and took the time to explain everything to me. The experience was a lot like an episode of CSI as I watched them think things through to the solution. I will be taking my car back to them again and again. For a guy who doesn't know much about cars AND always assumes I'm getting ripped off, these guys are like a dream. Don't go anywhere else.
Feb 19, 2013
  • FixIt2
IMO, they are not honest. They told me that things needed replaced that were, upon inspection, not broken nor worn in any appreciable fashion. Also, the parts in question were not of the type that you should 'replace while you are in there because it is cheaper that way'. Further, they only owned up to the 'incorrect diagnosis' and made things right after I showed them that their diagnosis was in fact wrong by virtue of proving that the part was in fact not damaged nor worn. Fortunately, I know my way around a car and they were not able to take advantage of me. I will never us them again for any repair. Should you chose to use them, use caution, question them, and remain skeptical. Remember, a box full of parts returned to you does not mean they they are broken, it just means that they were replaced.

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