Bill's Auto & Towing Incorporated

  • 4.3 of 5 stars
4 reviews

6810 Cornell Rd, Blue Ash, OH 45242, us

(513) 489-1971

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
4.8/5
They are competent
4.8/5
Their repair price is reasonable
4.0/5
They complete the work in a timely manner
4.0/5
They respond well when they screw something up
4.3/5
They take the time to explain the problems and necessary repairs
4.5/5
They treat male and female customers in the same manner
4.0/5
They are always honest
4.8/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.5/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
2.3/5
Nov 06, 2011
May 23, 1998
I had the belts and hoses replaced on my 1985 Crown Vic station wagon. About six months later I had a coolant leak. When I picked up the car, Bill told me that there was no charge. A hose they had replaced had ruptured. He told me they are supposed to last longer than that. I had forgotten about having the hoses replaced. He could have charged me easily.
Jan 22, 2001
I would recommend this shop to anyone. By FAR, the best mechanic I have ever dealt with. After having Goodyear on Fields Ertel charge me over $300 for a problem they didn't fix, but thought they did, Bill's actually found the problem (distributor) and fixed it. I don't think Goodyear even tried. Bill's will always tell you exactly what they're doing, and never lies, ever.
Feb 10, 2007
I've taken both my cars (Ford & Toyota) to Bill's and always been pleased. When they've been unable to isolate a problem, they've made sure everything is still safe to run and not charged us anything. But I shouldn't make it sound like they routinely can't find the problem. I had a problem I took the car to three other mechanics for (including dealer shops), none of whom could properly isolate the problem. Bill's got it right on the first time and for a small fraction of the price that other shops wanted just for further investigation.

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