Gladstone Service

  • 4.9 of 5 stars
2 reviews

5420 West Henrietta Rd, West Henrietta, NY 14586, us

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Hours
 
Specialties
Road tests vehicles when appropriate
Keeps track of your cars repair history for you
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
4.5/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.5/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.0/5
Jul 13, 2013
  • MVP
Honest and reliable. Rates are comparable to dealers, but will not perform unnecessary work. Has often welded parts together or patched things up on my old car to avoid buying entire assemblies. Highly recommended.
Aug 03, 2015
  • RickN
Honest good work. Trustworthy. If you're $19 oil change or $99 lifetime brake repair has unexpectedly turned into a $500 repair, take it to Gladstone and they will honestly tell you there's nothing wrong with it or charge you a fraction of the cost of the rip offs. They definitely will not sell you something you didn't need. If you come in for an oil change without issues before, you will leave with just the oil change. The oil change will cost more than $19, but honestly when was the last time you went in for a $19 oil change and came out paying $250 to $800 for something that didn't have issues before you came in?

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