Harold E Russell & Son Incorporated

  • 4.8 of 5 stars
2 reviews

701 Mill St, Watertown, NY 13601, us

(315) 788-8330

Email: 

Website URL: 

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Hours
 
Specialties
Keeps track of your cars repair history for you
Road tests vehicles when appropriate
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.5/5
Their repair price is reasonable
4.5/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
4.0/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.5/5
The shop is located in a safe neighborhood
4.5/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
N/A
Jan 13, 2003
They are always honest and their estimates are pretty much on target most of the time.
Feb 09, 2014
  • cookdave
I took my vehicle there the first time on a recommendation after a national muffler/brake shop quoted me $850 to replace front brake components. Russell quoted me $150 to replace the only parts that needed to be replaced. I've been going there ever since. They are good honest guys who only fix what needs to be fixed. No surprises. I've recommended them to others who have been satisfied.

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