Autotech of Syracuse

  • 4.2 of 5 stars
11 reviews

901 Burnet Ave, Syracuse, NY 13203, us

(315) 474-2100

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Guarantees all work for at least 1 month or 1000 miles
Specializes in Transmission work
Loaners
No
Notes
 
They are always honest
4.6/5
They are competent
4.6/5
Their repair price is reasonable
4.4/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
4.2/5
They take the time to explain the problems and necessary repairs
4.6/5
They treat male and female customers in the same manner
4.6/5
They are always honest
4.6/5
I would use this mechanic again
3.0/5
I would recommend this mechanic to others
3.0/5
They fix the problem the first time
4.3/5
The shop is located in a safe neighborhood
4.1/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.1/5
Nov 07, 2011
Jan 17, 1999
i would not let anyone eles touch my cars
Sep 25, 2003
I answered the question to responding well when they screw up as agree strongly even though I have no personal experience with that question. They have not screwed up.
Nov 07, 2011
Sep 06, 2009
These folks will not do or recommend unnecessary repairs, have the highest integrity, and give honest, forthright advice.
Nov 04, 2009
These guys are GREAT! The work is well done, clearly explained, and fairly priced. My husband has been gouged at other shops for jobs that AutoTech does much cheaper and better. How many repair shops will actually recommend you take your car to another shop that is the expert at your particular problem? They've done this more than once for me to save me time and money. After 15 years, my only complaint is that they're not open on Saturday.
Feb 28, 2005
It's been a pleasure dealing with Autotech. They haven't screwed anything up, and, the first time I went to them, fixed a problem that had eluded various other shops.
Jun 28, 2005
Needed to have a/c system checked due to extreme temperatures here in CNY. After about an hour's diagnosis, they explained the possible problem(s) and referred me to a shop that specialized in a/c systems. Although I expected to pay for the time they took, they said "no charge" since they did not repair the item. I would recommend them without hesitation and will be taking my business to them when called for.
Jul 14, 2008
If one of their bays were a doctor's office, I'd go to them for that too! I've been a customer for 20 years and trust them to always do their best. They are so amazing and here is just one example: I used to run a gallery on the same street. Some college students of mine came to a Friday night opening but the driver somehow scratched the transmission pan and her car was leaking transmission fluid. I tried to calm her by showing her the garage nearby and...lights were still on! We walked over, the owner was there and asked her to bring the car in. Since the car was new, the parts to fix it were not in yet. So another mechanic's son welded it back together and sent her on her way. To top it off, she did not have any money on her so they mailed her a bill. All on a Friday night at 9 pm! See why I love these guys?!
May 02, 2014
  • TreborSetag
I have been driving for over fifty years and seen many mechanics, but Ed and his crew are the best I have ever had. They are honest and will tell you when you DON'T need work done. They are knowledgeable and competent mechanics who get the job done and make sure it is done right. Their prices are very fair, and they do small things (check out a used car) for free for loyal customers. Finally, they are really really nice guys.

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