Bob & Don's Auto Care

  • 4.9 of 5 stars
6 reviews

2229 Kensington Ave, Snyder, NY 14226, us

(716) 839-5335

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.8/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.4/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.8/5
The shop is located in a safe neighborhood
4.7/5
The hours of operation are convenient for customers
4.7/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Nov 07, 2011
Jul 27, 2000
I would recommend this shop to my own mother. Never a problem. Recently, when a battery they had installed some years earlier gave up, Don installed a fresh one and wouldn't take payment until he had talked to the battery service rep to check on the warranty.
Nov 07, 2011
Apr 17, 2006
Bob and Dob have worked on my cars for 18 years. They are the most trustworthy, fair, skilled, mechanics I have ever dealt with. And Don's humor is an added bonus that Tom and Ray fans will appreciate.
Dec 21, 2006
We started using Bob & Don's shop on the basis of the recommendations here, and have been nothing but pleased. They're busy, so you have to make sure to make an appointment, but they are very honest and have never ever tried the hard sell. I took my dilapidated 1988 Camry to them with the request that they tell me what it needed to pass inspection and they did just that - told me what it needed, ordered the parts & did the repairs, and inspected the car, all in about 3 days. They didn't try to con me into fixing the very obvious and loud exhaust leak or any of the other non-critical repairs that the car needs. They just did what I asked them to do in a timely and friendly manner. Similarly, when the passenger-side window motor on our '95 Taurus crapped out for the third time in four years, they took the door apart and looked at it, told us they couldn't find the problem and that we'd have to take it to the dealer if we wanted it repaired, all without charging us a cent (and we now suspect that the problem was just a loose connection that they fixed in the process of looking the thing over).
Jan 18, 2011
Have taken our cars to Bob & Don's for 20 years. They are excellent. They find THE problem and fix THE problem. They are competent, honest, and reliable.

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