Anker's Auto Service

  • 4.2 of 5 stars
11 reviews

1907 Van Vranken Ave, Schenectady, NY 12308, us

(518) 377-4722

Email: 

Website URL: 

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Hours
 
Specialties
Happily gives binding estimates
Guarantees all work for at least 12 months or 12000 miles
Loaners
No
Notes
 
They are always honest
4.7/5
They are competent
4.6/5
Their repair price is reasonable
4.5/5
They complete the work in a timely manner
4.5/5
They respond well when they screw something up
4.4/5
They take the time to explain the problems and necessary repairs
4.3/5
They treat male and female customers in the same manner
4.6/5
They are always honest
4.7/5
I would use this mechanic again
3.0/5
I would recommend this mechanic to others
3.0/5
They fix the problem the first time
4.1/5
The shop is located in a safe neighborhood
3.5/5
The hours of operation are convenient for customers
4.2/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.6/5
Nov 06, 2011
Nov 06, 2011
Apr 21, 1998
He's honest, and he's on the web (www.ankers.com).
Dec 11, 2003
Dave is great! Very friendly and helpful. His prices are reasonable and he is as honest as they come. I had a lot of work done and he charge about half of the dealer service shop and less than anyone else. When Dave was done he gave me free movie tickets and a $10 discount for a friend! My only criticism is that he had some trouble getting the right parts (more likely because he was too busy to hold the parts dealers hand, rather than a problem of competence) and the job took an extra day. I'd highly recommend Dave Anker to anyone in the Saratoga- Schenectady-Albany area.
Jan 22, 2004
This was my first time at Ankers -- picked from the favorable ratings here and, in the shop, saw a great many favorable letters from customers on the wall. They did a full tune-up / check-up, oil-change, inspection, rotated tires and an alignment. The price seemed reasonable, the front-end professional and everything was done on time, as promised. And yet I always wonder, after getting work done by a car mechanic, how's a girl supposed to know everything was really done right? My first clue came a week later, driving home, when the oil light came on. Dumping in four quarts of oil from a convenience store in the bitter cold, I made it the rest of the way home when the oil light came on again and there was a puddle of clean oil on my driveway. Well, the shop paid for the tow and new oil and a new oil filter -- "which was defective ... one in a million." They seemed surprised to find I knew that one could tighten an oil filter too much, or not enough, and that in such cold winter temperatures, neglecting to oil-lube the "defective seal" may in fact result in it not being seated right the first time. "We've done a thousand oil changes here." Maybe so -- but not the young guy I saw who I saw working on my car. The owner gave me two tickets to a B-Film theater "for my trouble" but forgot to check another problem with my driver window I asked them to look into (since I had to arrange to have my car in the repair shop another full day). They paid for the oil they put in -- but didn't offer to pay for the oil I had to put in. Just another unlucky "lose-lose" day at otherwise great shop? For what it's worth ...
Sep 19, 2004
Anker did most of above service when my place of employ was nearby. Years of service. When employment moved was almost a 20 mile one-way trip. Used local dealerships for our cars. Mistake. Had a particularly vexing no start problem with my 97 Nissan Maxima. Dealer diagnosed as crankshaft sensor $500 to replace (on top of transmission), $200 for a bandaid. Reoccurred a year later. Couldn't/wouldn't diagnose even with their equipment, but quoted $350 to fix without defining fix. Gee! In frustration called Anker, even though a large pain to get car there and pick up. Diagnosed, fixed for around $160. Will never deal with anyone else, in spite of inconvenience. Also use McCabes for many simple things - true shade tree place established 40 years and also dead honest with a tow service. Highly recommend that too.
Dec 16, 2010
Key words: honesty and quality. Never tried to play me because I was female. There have been times I have been sure my car needed some major repair with a hefty price tag, but they are very good at finding a creative solution that doesn't require lots of expensive parts, and the problem stays fixed years down the line. Really friendly people, don't worry if you have to park on the street, the lot is full because they are that good. They are on my way home from work so I just drop in and see if they can take me then, some times they can, some times I come back the next day, call ahead if you aren't already in the area and it's not urgent. Standard drop box for overnight drop offs. I dunno if cartalk shows the web address but you can Google them.
Dec 20, 2010
Dave and his shop quickly fixed a number of small problems and did a bit of preventative maintenance all for very reasonable prices for my 11 year old Corolla. I went to Dave's shop after taking my car to a major automotive chain who used the NYS inspection to try to pressure me into $800 worth of work. Parts that this chain said must be replaced to pass, Dave said were actually in good condition and all I needed was a tail light. He is easy talk to and explains the options and fixes well. I would highly recommend him.
Jul 10, 2007
Always did good work. One exception was they couldn't seem to get to the bottom of exhaust pipe problems--took several repairs. Otherwise always thorough and informative. I wish I could find a mechanic I trust that much in my new location.
Jun 27, 2014
  • Claude the driver
This has been the best experience I ever had with a mechanic shop. I can also say that whatever happened to me this time happens in a regular basis at this shop. In other words, this wasn't a fluke. These guys are that good. I explain: Had an issue with my wife's car that needed immediate attention. Called around and nobody had time to fix the issue. Not at Anker's. As soon as I arrive they looked at the car, determined the repair was simple enough to be done right away and did so without any delay. On top of fixing the original issue, they recommended very reasonable repairs I was not aware were necessary but was shown on the spot while the car was up on the lift. In about 30 minutes I was out and the car was back to normal. Noticed several thank you notes from many customers on the wall so I know this is a habit of Anker's.

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