S & D Automotive Service

  • 4.9 of 5 stars
5 reviews

1060 W Ridge Rd, Rochester, NY 14420, us

(585) 663-8270

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.6/5
They treat male and female customers in the same manner
4.8/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.8/5
The shop is located in a safe neighborhood
4.5/5
The hours of operation are convenient for customers
4.8/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.3/5
Nov 06, 2011
Nov 14, 2002
The owners, Steve and Dan are great guys. I have been doing business with them for about 20 years. They have worked on mine, my wifes, and my three kids cars. When ever any of us need to buy another car, we have them check it over first, and get their input on if if is worth buying. They have always been upfront on what needs to be repaired, called me first if something was needed before they put it on, or told me how long i could go before it needed replacement. I have recommended many people to them and I believe most everyone who goes there continues to be a repeat customer. My wife and daughter feel comfortable going there knowing they won't be "belittled" because they don't know much about cars. This was the type of feeling I got from them many, many years ago , and that is why I have continued to go to them, even when it is now way out of my way to drop my car off to get it fixed. Keep up the good work ! Joe T
Dec 18, 2002
Honest & Top notch mechanics. I can leave my vehicle with them knowing that when I pick it up the work is done correctly. They will NEVER do unnecessary repairs. I fully trust them with my vehicles. I bring my vehicles know where else
May 14, 2005
I have been dealing with Steve & Dan since the late 1960's or early 1970's. Their diagnostic skills are excellent and their workmanship is far above average.
Jan 30, 2010
I agree with many who have already commented; I'll add two more. I was in the waiting room talking to an older lady. She was a recent widow, and her husband left her a little book which told of where the best places were to get things done in Rochester. S&D was on her list. I told her she should publish it. Personally, I liked how they would find something, and say, "Well, it's either the low cost thing or the expensive thing, we fixed the low cost, let's see how it goes". Sort of the way I would look at it if I had the skills, shop, and tools. I now live 11 hours away from them, I have for 5 years. I still have their number in my phone, in case I need some advice. They're two brothers,and they don't laugh as much, but I heard they have advanced degrees that they gave up for auto work - sound familiar?

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